Help & resources
Quickly find what you need for your customer service.
Guides, tutorials, answers and direct support for Customer Service powered by GREYHOUND – all in one place.
Find answers here.
What would you like to do?
Get started with Customer Service
Get to know Customer Service powered by GREYHOUND with short video tutorials – from setup to integrations and AI features.
Learn to set up and use the product
Answers to frequently asked questions about setup, usage, integrations, AI, billing and more.
Download our software
Clients, installation files and other required files – always in the latest version.
Read news & changelogs
New features, improvements and all other news about Customer Service powered by GREYHOUND at a glance.
Discover support packages
With our support packages, you secure fixed minute allowances, clear price advantages and reduced emergency fees.
Personal support
Stuck?
We are here to help.
Our support team helps you with technical questions and problems related to Customer Service powered by GREYHOUND – personally and directly.
0541 5079900 support@greyhound-software.com Monday - Friday 9 a.m. - 5 p.m.
Direct line to support
Open support tickets & emergency support
This channel takes you directly to the Customer Service powered by GREYHOUND support team.
Live & on demand
See Customer Service powered by GREYHOUND in action.
We go through real inquiries live and show what your team no longer has to do itself. No slides, no sales pitch.
✓ One webinar per topic: central inbox, connection to ERP, shop and marketplaces, automation with AI.
✓ Join live or watch any time: including sessions especially for marketplace sellers.
Cloud vs. self-hosted
How can I
run Customer Service powered by GREYHOUND?
Cloud
Customer Service powered by GREYHOUND in the cloud
– secure and simply stress-free.
Self-hosted operation
Self-hosted, but monitored by us.
Free flight with a safety net, so to speak.
Good, efficient customer service is complex.
Customer Service powered by GREYHOUND makes it simpler. See for yourself.
