JTL-WAWI
ERP software for limitless growth in online retail
Over 50,000 online retailers rely on JTL software.
Efficiency in day-to-day business
JTL-Wawi creates structure and speed - exactly where you need it
Maintain listings, stock warehouses, process sales orders smoothly: The JTL-Wawi software not only makes your processes faster, but also more precise. No interface problems, no duplicate data - everything in one interface.
Must-have tools
Everything your ERP software needs to offer – and more
360° view of customers
Access complete customer details across every area of your ERP system — from sales orders and delivery notes to invoicing and shipping.
Customer groups & categories
Segment customers into groups or categories for tailored pricing, discounts, labeling, and detailed analysis.
Customer key figures & history
A dockable widget provides a 360° customer overview and recent activities, allowing you to trigger processes instantly without switching menus.
Customized prices
Define customer-specific pricing, tiered discounts, or fixed prices for selected customers — fully flexible and item-specific.
Customer communication
Automate email templates for status updates, send personal messages, and generate return labels directly from JTL.
Customer credit
Add customer credit as vouchers or refund balances — visible in the online store and designed to increase customer loyalty.
Merge customer duplicates
Detect duplicate customer records based on email addresses and merge them automatically or manually.
Product Information Management (PIM)
Successful eCommerce starts with clean, well-structured product data. With the integrated PIM in JTL-Wawi, you can centrally manage categories, product variants, and detailed descriptions across all sales channels — ensuring smooth navigation and a compelling shopping experience.
Listings
Create flexible quotes with custom line items and individual pricing — and convert them into sales orders with just one click.
Orders
Centrally manage, process, and automate orders from online stores, marketplaces, or direct sales — with full visibility into their status at all times.
Subscriptions
Create recurring orders based on a template, define delivery intervals per item, and automate fulfillment.
Integration with point of sale system
The Android POS system seamlessly connects traditional retail with your ERP system, product management, and DATEV export. Compatible with certified payment hardware.
Voucher system JTL-Vouchers
Create, sell, and redeem digital or printable single- and multi-purpose vouchers — with centralized tracking and flexible marketing options.
Procurement
Manage suppliers, purchase lists, price inquiries, and orders in one central system. Streamline your entire procurement process, including dropshipping — with full transparency and control.
Mobile app
With the JTL-Wawi mobile app for Android and iOS, your ERP system is always at your fingertips. Access products, quotes, orders, customers, workflows, and analytics on the go. Customize your dashboard to fit your workflow.
Unlimited warehouses
Manage unlimited warehouses and track stock levels per location. Handle transfers, priorities, and partial deliveries with maximum flexibility.
Standard/fulfillment/JTL-WMS warehouse
Create and manage standard, FBA, fulfillment, and WMS warehouses with full flexibility. Define warehouse priorities to optimize shipping workflows and ensure reliable delivery.
Stock reservation / FIFO
Set global or order-specific stock reservations. FIFO ensures fair allocation and prevents overselling — even when stock levels are low.
Goods receipt, adjustment postings & inventory
Record goods receipts and stock adjustments, print inventory lists, and quickly reconcile stock discrepancies.
Stock transfers & line storage
Plan stock transfers, track goods in transit or in third-party warehouses, and prevent stock shortages before they occur.
Warehouse management JTL-WMS
Chaotic warehousing optimizes routes, reduces costs, offers adaptable outgoing goods processes and accelerates orders.
Learn more about the warehouse management software JTL-WMS →
Efficient shipping processes with JTL-Packing Bench+
Pick and pack multiple orders simultaneously using an intuitive interface with direct document printing at the packing station. Includes goods receipt processing, stock transfers, and returns.
Pick lists & individual order processing
Process orders in parallel using predefined pick lists or individually — depending on your workflow and warehouse setup.
Automatic shipping label printing
Automatically print shipping labels during the packing process. Integrated carriers include DHL, DPD, Hermes, GLS, Deutsche Post, and many more.
Scale connection
Automatically capture the exact parcel weight and transfer it directly to your shipping carrier — ensuring accurate postage and preventing costly adjustments.
Complete & partial deliveries
Enable complete or partial deliveries, including optional order splits with separate delivery notes and invoices.
Integrated shipment tracking
Import shipment status updates from carriers like DHL, DPD, and GLS directly into your system. Automatically sort shipments, trigger workflows, and respond to issues in real time.
Fulfillment & Amazon FBA
Manage and ship external ERP through fulfillment providers or Amazon FBA directly within your ERP system.
Mobile data acquisition
Use Packing table+ with smartphones, tablets or MDE devices and scan items directly at the storage location - fewer picking errors, less unnecessary walking.
Returns processing with JTL-Packing Bench+
Process registered and unregistered returns directly in the warehouse via barcode scan. Restock items, assess their condition, and automatically generate RMAs and refunds.
Returns slips & returns labels
Generate printed and digital return labels, including return reasons — automatically or on demand.
Reasons for returns & item conditions
Record return reasons and document item conditions (A, B, or C goods) directly during the returns check in your ERP system. Your stock levels remain accurate at all times — providing a reliable basis for returns analytics.
Payments & Accounting
Manage incoming and outgoing payments centrally and automate processes such as reconciliation, payment reminders, and dunning. Keep your cash flow stable — without additional manual effort.
Advanced tax settings
Define tax classes, tax rates, and delivery thresholds per country. Track tax zones and ensure full compliance with international regulations.
Print, email & export templates
Customize print, email, and export templates to match your brand identity — for each channel or customer group.
Countries, languages & currencies
Manage country lists, ECB exchange rates, and multilingual content with full Unicode support — ensuring smooth global operations without encoding issues.
User rights
Define granular user and group permissions to control viewing, editing, and export rights across all areas of the system.
Number ranges
Define custom number ranges with prefixes, suffixes, and date placeholders to generate traceable, legally compliant document numbers.
Dashboard
A customizable dashboard in your ERP system displays key metrics, updates, and system status via widgets — giving you a clear overview to start your day efficiently.
Conditional formatting
Highlight values visually based on custom rules, share settings across your team, and keep the focus on the metrics that matter most.
Custom views
Create custom list views for any data set not available by default — across nearly all areas of the system, with real-time data directly from the database.
Custom reporting templates
Save custom reports, rerun them anytime with one click, and add them to your dashboard for quick access and real-time insights.
Filter options
Use modular filters for sales, profit, returns, and more to create precise, fully customizable reports for any analysis.
Ranking
Top and bottom rankings highlight your best customers, best-selling products, or top-performing countries — fully customizable with dynamic filters.
Reporting & analytics
Analyze performance by supplier, customer ID, or SKU — and drill down into detailed results for deeper insights.
Import/Export with JTL-DataTransfer
Import and export large CSV datasets for system migrations, product catalog updates, and stock management. Automate bulk data processing for fast and reliable synchronization with JTL-Wawi.
Process automation with JTL-Workflows
Event-driven workflows automate routine tasks in purchasing, sales, shipping, returns, and warehousing. Set triggers, define action chains, and even schedule delayed processes.
Manual workflows
Trigger custom workflows manually, independent of specific events — across all areas of your system, whenever needed.
Background service JTL-Worker
Automatically synchronizes data with online stores and marketplaces — including product catalogs, orders, and payments. Sync intervals are configurable, and the current status is visible in your dashboard.
Configure production
Whether batch production or custom manufacturing: with JTL-Plan&Produce, configure your entire production workflow within your ERP system. Define work steps, manage components and bills of materials, and coordinate production workstations — seamlessly connected to warehouse and shipping.
Execute production
The JTL-Workbench supports your production processes directly at the workstation — with step-by-step text and image instructions, flexible workflows, and configurable settings for deadlines, quantities, and batch sizes. The perfect complement to production planning in JTL.
Success Story
We operate 10 online stores. Since switching to JTL-Wawi, we’ve achieved up to 99% automation, dramatically reducing errors. Previously, this level of efficiency was only possible with high-end ERP solutions.
Pricing & editions at a glance
ERP system for every stage of growth
JTL-Wawi is available in four editions — offering the right level of functionality for every stage of your eCommerce growth.
JTL
Start
0 € / month
Core services
Ideal for
Founders & small traders.
JTL
Advanced
from 99 € / month
Core services
Ideal for
growing dealers with automation requirements.
best buy
JTL
Pro
from 329 € / month
Core services
Ideal for
Multichannel professionals.
JTL
Enterprise
Price on request
Core services
Ideal for
Wholesalers.
Get started today with the JTL Start edition. You pay nothing for all sales orders from your own JTL-Shop or POS. For sales orders via Shopify, Shopware 6 or Amazon, eBay and other platforms, you choose an additional order package.
ERP Software
Flexible operating models for every business setup
Work independently or as a team — on-site or from anywhere. Your ERP system, your choice.
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Single-user operation
Install JTL and its database directly on your Windows computer free of charge. Perfect for small businesses without a budget.
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Multi-user operation
Your employees access a shared database for JTL in your local company network.
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Cloud hosting
Your JTL environment is operated on a server in the cloud. Access JTL from any location, device and operating system. Install and use other company-wide third-party software in this cloud as you wish.
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SQL hosting
Your workstations use local JTL installations to access the database hosted by us directly on the Internet. Location-independent multi-user solution at a fixed price, but with possible performance restrictions.
Options for your onboarding
Commissioning & Setup
Launch JTL-Wawi locally - on your own or as a partner project
Self-integration
Together with JTL
With JTL service partner
Data transfer made easy
Make a smooth transition to JTL: Our migration team will transfer your data quickly, securely and in a structured manner from your previous system.
Other related features & products
JTL-Wawi App
ECommerce to go - with the mobile app for JTL-Wawi
JTL-Wawi Cloud
Everywhere. Safe. Scalable - Cloud hosting for JTL-Wawi
Payment & tax administration
Workflows for your cash flows - financial accounting integrated in JTL
Customer service software
All customer communication in one interface
Questions and answers about our ERP software
What is JTL-Wawi?
JTL-Wawi is a powerful ERP system designed for modern multichannel commerce. It automates key business processes — from product data management and purchasing to sales, warehousing, and shipping. Connect online stores, marketplaces, and POS systems, manage financial accounting and production processes, and control all sales channels from one central platform. Whether you're a startup or a growing mid-sized business, JTL-Wawi scales with you — offering flexible expansion options and a REST API for full control.
Is JTL-Wawi free of charge?
Yes, we offer JTL-Wawi as a local version available for download at €0. With the JTL Start edition, the ERP solution can be used permanently free of charge – with no hidden costs or subsequent limitations in functionality. As your business and requirements grow, you can flexibly upgrade to another edition with expanded features at any time – with no minimum contract term. Even our paid editions are among the most attractive offers on the market in terms of value for money.
When does an ERP system become worthwhile for me?
Our ERP solution is worthwhile even for small online retailers. The free JTL-Start edition allows you to get started without risk and without a large upfront investment. As your business grows successfully, you can simply scale with the right applications and services – and only pay more when you actually need to. Even 50,000 parcels per month can be processed smoothly with JTL-Wawi, ensuring you are perfectly equipped for every level of e-commerce.
Where can I get the best overview of JTL-Wawi?
We offer a free beginners' webinar once a week. It is aimed at anyone who would like to get an overview of the products, functions and possible uses of JTL software.
Can I use the ERP program as middleware for my current solutions?
Yes, JTL-Wawi can be seamlessly integrated into existing systems via the REST API as well as ready-made interfaces and connectors. For example, if you use different solutions for your online shop, CRM, warehouse and fulfillment, or other ERP software, you can use our ERP system as a connecting middleware.
How do I migrate my data from my current system to JTL-Wawi?
You can migrate your data in bulk via CSV using the JTL-Ameise import tool – ideal for products, customers, suppliers, and more. Alternatively, you can use our migration service to transfer your data into the ERP system quickly, securely, and in a structured way. Our team of experts analyzes your requirements, develops a customized import solution, and ensures a smooth transition – without data loss and without interrupting your ongoing operations. If you prefer to handle the migration yourself, you can also import your data in bulk via CSV using the JTL-Ameise tool.
Can I also use JTL-Wawi on the Mac?
The local version of JTL-Wawi is optimized for Windows. If you work with macOS, you can use the ERP system online via – directly in your browser or through the CloudAPP Launcher. This keeps you independent of your operating system and allows you to access your ERP software anytime, with full flexibility.
Can I get help with the installation of JTL-Wawi?
Yes, our installation service supports you in setting up the JTL-Wawi system - whether for a single workstation or an entire team. Our experts will also be happy to take care of the SQL server setup for you. Find out more about the and installation service
Is there support for the initial setup of JTL-Wawi?
Yes, our setup service creates your company client for you - including sample items, customers, category and optional integration of JTL-Shop, marketplaces or payment module.
