Integrations

All customer data at a glance. Without switching between systems.

Connect your ERP, store systems and marketplaces with your customer service. This gives your team and your AI the relevant customer and order data right where the request comes in.

  • ERP data right on the ticket: customers, orders and purchases at a glance.
  • Connect stores and marketplaces: all relevant information in one place.
  • More context. Less searching: for faster, more targeted replies.
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filters=”%5B%7B%22label%22%3A%22ERP%20%26%20merchandise%20management%22%2C%22category%22%3A%22ERP%22%2C%22badge%22%3A%22ERP%20%26%20merchandise%20management%22%7D%2C%7B%22label%22%3A%22Store%20systems%22%2C%22category%22%3A%22Shopsystem%22%7D%2C%7B%22label%22%3A%22Marketplaces%22%2C%22category%22%3A%22Marktplatz%22%7D%2C%7B%22label%22%3A%22Communication%22%2C%22category%22%3A%22Kommunikation%22%7D%2C%7B%22label%22%3A%22DMS%22%2C%22category%22%3A%22DMS%22%7D%5D” note=”Your system isn’t listed? The open REST API lets you connect Customer Service powered by GREYHOUND bidirectionally to your own and less common systems.” button_label=”Request an integration” button_link=”url:https%3A%2F%2Fjtlelementorstaging.kinsta.cloud%2Fen%2Fcustomer-service%23kontakt|title:Request%20an%20integration|target:_blank”]

All integrations

Your system is included.

More than 30 certified integrations with ERP, store and merchandise management systems.

[/jtl_integration_grid]
It’s this easy

Connected in three steps.

  • 01

    Select your system
    Choose your ERP, store system or marketplace from the list of certified integrations.

  • 02

    Establish the connection
    One-time configuration — no IT project. Our team helps you free of charge.

  • 03

    Data flows automatically
    All relevant customer data lands in the ticket. The AI can work with it right away.

Most integrations are ready to use in less than a day. For more complex ERP integrations, our onboarding team guides you step by step.

Live & on demand

See Customer Service powered by GREYHOUND in action.

We go through real requests live and show you what your team no longer has to do itself. No slides, no sales pitch.

✓ One webinar per topic: central inbox, connection to ERP, store and marketplaces, automation with AI.

✓ Join live or watch any time: including sessions especially for marketplace merchants.

Register now for free

Ready to connect your system?

Try it free for 14 days — integration included. No risk, no contract commitment.

Try it for free now Request a consultation