Success story
ZICKWOLFF processes orders with Sage and EDI
A high order volume and customers’ demand for electronic data interchange led ZICKWOLFF to EDI. The wholesaler added a cloud solution to its Sage system for automated exchange with customers and suppliers across Europe.
- Add EDI to Sage
- Less manual order entry
- Connect customers and suppliers digitally
Wholesale with a history
From Saarbrücken to customers all over Europe
Otto Zickwolff GmbH was founded in 1922 as a supplier to the Saarland mining industry. The family business grew into a wholesaler for industry, plant engineering, trades and DIY stores. Its range of services includes project equipment, supplies for everyday needs, C-parts management and express deliveries.
Customer requirements as the trigger
Many orders need a direct data flow
For ZICKWOLFF, customer demand was the deciding factor for EDI. At the same time, the large number of orders called for faster data exchange. The goal was a solution that would ease the team’s data entry workload and simplify collaboration with customers and suppliers.
ZICKWOLFF chose EDI to connect electronic data interchange with the Sage system it already used. The cloud solution was implemented as an add-on to the ERP. Flexible adaptation to the wholesaler’s requirements was another reason for the choice.
Relief in order processing
Less data entry, faster responses
With electronic exchange, ZICKWOLFF simplifies processes from order receipt to order confirmation. Employees have to enter less data manually, which lowers the risk of input errors. At the same time, the company can respond to its customers faster. A monitor makes the transactions traceable and provides an overview of the document exchange with suppliers.
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“We have become much more efficient at processing our many orders.”
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ZICKWOLFF, customer voice from the EDI success story
EDI for your wholesale business
Are orders getting too much for your team?
If customers and suppliers want to exchange business data electronically, your ERP has to play along. Talk to us about which partners you want to connect, which formats you need and how EDI can support your order processing.
How ZICKWOLFF uses EDI
From data format to the next partner
The connection adds electronic exchange with customers and suppliers to Sage. Four aspects of the implementation show how different wholesale requirements can be brought together.
Exchange common formats
The customer story names EDIFACT, VDA, SAP IDoc, XML and CSV. This lets ZICKWOLFF transfer business data to its partners in different formats.
Process orders more easily
EDI simplifies the path from order receipt to order confirmation. Importing data digitally takes the load off the team when handling the high order volume.
Keep track of transactions
The exchanged transactions can be viewed in a monitor. This keeps the document exchange between ZICKWOLFF and its suppliers traceable.
Include new partners
More customers and suppliers can be connected to the existing EDI solution. In the project described, flexible adjustments also supported the company’s changes and growth.
