EDI onboarding service

Your EDI project in expert hands

  • Ready for B2B trade, without extra effort on your side
  • Technical connection of your business partner
  • EDI software adapted to your needs

Our service. Your benefits.

Why companies use our full service for their EDI onboarding

From planning and connecting your message partners to ongoing document exchange: you get technical and organizational support from a single source.

Consulting

In-depth consulting by experienced EDI experts, tailored to your ERP and your business processes.

Planning

A clear analysis of your system environment and your message partners before anything is implemented.

Implementation

Bilateral integration of the EDI software on your side and your business partner's. EDI traffic gets going without detours.

Support

Ongoing support after go-live. The helpdesk handles questions and minimizes the workload for your IT department.

Your EDI project in three steps

How the EDI onboarding service works

Our full service covers your entire EDI project. How long it takes depends on your message partner's cooperation. If they are already connected, you are usually ready to go in 4 to 6 weeks.

Step 1 — Analysis

  • Which business partners should be connected?
  • Which business documents should be exchanged (e.g. orders, delivery notes, invoices)?
  • Does your ERP deliver all the necessary data, or are adjustments needed?

Step 2 — Concept

  • Taking into account your individual needs and your business partner's circumstances
  • Alignment of everyone involved on the technical connection, the required message formats and the schedule.

Step 3 — Connection

  • Setup of the EDI software, the EDIFACT data format and the data pool (data type, format, etc.)
  • Personal and technical support for your suppliers during EDI onboarding
  • Test phase and continued support for necessary adjustments, disruptions and errors.

The first step

Let's talk about your EDI project

In an initial consultation, we clarify which business processes you want to digitize with EDI and which trading partners you want to connect. Based on this, we prepare a non-binding service offer tailored entirely to your business and your requirements.

Woman smiles while on the phone at her laptop and takes notes in a notebook

Frequently asked questions about EDI onboarding

The EDI onboarding service covers technical, organizational and personal support for you and your message partners: provision of the EDI software and the EDIFACT data format, support with installation and an introduction to the EDI software, individual adaptation of the software to your needs, provision of hardware as required, personal helpdesk support for questions, coordination with your business partners on the technical connection, and support in creating the data pool (data type, format, etc.).

First, we jointly define which business partners will be connected and which message formats will be exchanged. We then analyze your setup to check whether your system can deliver all the necessary data or whether adjustments are needed. After that, we support you and your business partner with the technical connection of the EDI software.

Our EDI solution is integrated into JTL and, thanks to open standards, also works in systems from other software vendors such as Sage, SAP or Dynamics.

For message partners that are already connected, the connection typically takes 4 to 6 weeks. For partners that are not yet connected, add a few more weeks, depending on their cooperation.

If the EDI connection to your message partner is already set up, introducing another message format (e.g. ORDERS, INVOIC) usually takes only a few days.

No. We support the technical connection of your supplier or partner. In preparation and in coordination with you, we contact the partner directly and provide personal support. You still conclude the contract for your EDI business processes directly with your message partner.

No. We support you and your suppliers technically, professionally and organizationally, including phone helpdesk support for questions. This way, after the EDI implementation, you and your business partner are able to make adjustments and extensions on your own.