{"id":407201,"date":"2026-09-22T11:37:59","date_gmt":"2026-09-22T09:37:59","guid":{"rendered":"https:\/\/www.jtl-software.com\/?page_id=407201"},"modified":"2026-10-15T10:30:15","modified_gmt":"2026-10-15T08:30:15","slug":"greyhound-partner-shopware","status":"publish","type":"page","link":"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/integrationen\/shopware","title":{"rendered":"Shopware"},"content":{"rendered":"\t\t<section>\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\n<nav class=\"jtl-sub-navigation jtl-sub-navigation--sticky\" data-active-pinned=\"1\" aria-label=\"Product section navigation\">\n    <div class=\"jtl-sub-navigation__bar\">\n                <a class=\"jtl-sub-navigation__head\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\"><span class=\"jtl-sub-navigation__icon\"><img decoding=\"async\" class=\"jtl-sub-navigation__icon-img\" src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/plugins\/wpb-oop-widget-with-global\/widgets\/JTLSubNavigation\/assets\/icon-apps.svg\" alt=\"\" width=\"24\" height=\"24\" \/><\/span>\n        <span class=\"jtl-sub-navigation__label\">Customer Service<\/span>\n        <\/a><span class=\"jtl-sub-navigation__divider\" aria-hidden=\"true\"><\/span>\n\n        <ul class=\"jtl-sub-navigation__list\">\n                            <li class=\"jtl-sub-navigation__item\">\n                    <a class=\"jtl-sub-navigation__link\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/ki-automatisierung\">KI<\/a>\n                <\/li>\n                            <li class=\"jtl-sub-navigation__item\">\n                    <a class=\"jtl-sub-navigation__link is-active\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/integrationen\/\" aria-current=\"true\">Integrationen<\/a>\n                <\/li>\n                            <li class=\"jtl-sub-navigation__item jtl-sub-navigation__item--has-children\">\n                    <button type=\"button\" class=\"jtl-sub-navigation__parent\" aria-expanded=\"false\" aria-controls=\"jtlsub-1-sm-2\">\n                        <span class=\"jtl-sub-navigation__parent-text\">Betrieb<\/span>\n                        <span class=\"jtl-sub-navigation__chevron\" aria-hidden=\"true\"><\/span>\n                    <\/button>\n                    <ul class=\"jtl-sub-navigation__submenu\" id=\"jtlsub-1-sm-2\">\n                                                    <li class=\"jtl-sub-navigation__subitem\">\n                                <a class=\"jtl-sub-navigation__sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/cloud\">Cloud<\/a>\n                            <\/li>\n                                                    <li class=\"jtl-sub-navigation__subitem\">\n                                <a class=\"jtl-sub-navigation__sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/eigenbetrieb\">Eigenbetrieb<\/a>\n                            <\/li>\n                                            <\/ul>\n                <\/li>\n                            <li class=\"jtl-sub-navigation__item\">\n                    <a class=\"jtl-sub-navigation__link\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/preise\">Preise<\/a>\n                <\/li>\n                            <li class=\"jtl-sub-navigation__item jtl-sub-navigation__item--has-children\">\n                    <button type=\"button\" class=\"jtl-sub-navigation__parent\" aria-expanded=\"false\" aria-controls=\"jtlsub-1-sm-4\">\n                        <span class=\"jtl-sub-navigation__parent-text\">Ressourcen<\/span>\n                        <span class=\"jtl-sub-navigation__chevron\" aria-hidden=\"true\"><\/span>\n                    <\/button>\n                    <ul class=\"jtl-sub-navigation__submenu\" id=\"jtlsub-1-sm-4\">\n                                                    <li class=\"jtl-sub-navigation__subitem\">\n                                <a class=\"jtl-sub-navigation__sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/hilfe\">Hilfe<\/a>\n                            <\/li>\n                                                    <li class=\"jtl-sub-navigation__subitem\">\n                                <a class=\"jtl-sub-navigation__sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/webinare\">Webinare<\/a>\n                            <\/li>\n                                                    <li class=\"jtl-sub-navigation__subitem\">\n                                <a class=\"jtl-sub-navigation__sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/download\">Download<\/a>\n                            <\/li>\n                                                    <li class=\"jtl-sub-navigation__subitem\">\n                                <a class=\"jtl-sub-navigation__sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service#kontakt\">Kontakt<\/a>\n                            <\/li>\n                                            <\/ul>\n                <\/li>\n                    <\/ul>\n\n                    <div class=\"jtl-sub-navigation__ctas\">\n                <a class=\"jtl-sub-navigation__cta jtl-sub-navigation__cta--secondary\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/testen\"><span class=\"jtl-sub-navigation__cta-text\">Jetzt testen<\/span><\/a>                <a class=\"jtl-sub-navigation__cta jtl-sub-navigation__cta--primary\" href=\"https:\/\/greyhound-software.com\/gcc\/myaccount\" target=\"_blank\" rel=\"noopener\"><span class=\"jtl-sub-navigation__cta-text\">Login<\/span><\/a>            <\/div>\n        \n        <button type=\"button\" class=\"jtl-sub-navigation__burger\" aria-expanded=\"false\" aria-controls=\"jtlsub-1-panel\" aria-label=\"Open menu\">\n            <span class=\"jtl-sub-navigation__burger-box\" aria-hidden=\"true\">\n                <span class=\"jtl-sub-navigation__burger-bar\"><\/span>\n            <\/span>\n        <\/button>\n    <\/div>\n\n    <div class=\"jtl-sub-navigation__panel\" id=\"jtlsub-1-panel\" hidden>\n        <ul class=\"jtl-sub-navigation__panel-list\">\n                            <li class=\"jtl-sub-navigation__panel-item\">\n                    <a class=\"jtl-sub-navigation__panel-link\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/ki-automatisierung\"><span class=\"jtl-sub-navigation__panel-text\">KI<\/span><span class=\"jtl-sub-navigation__arrow\" aria-hidden=\"true\"><\/span><\/a>\n                <\/li>\n                            <li class=\"jtl-sub-navigation__panel-item\">\n                    <a class=\"jtl-sub-navigation__panel-link is-active\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/integrationen\/\"><span class=\"jtl-sub-navigation__panel-text\">Integrationen<\/span><span class=\"jtl-sub-navigation__arrow\" aria-hidden=\"true\"><\/span><\/a>\n                <\/li>\n                            <li class=\"jtl-sub-navigation__panel-item jtl-sub-navigation__panel-item--has-children\">\n                    <button type=\"button\" class=\"jtl-sub-navigation__panel-parent\" aria-expanded=\"false\" aria-controls=\"jtlsub-1-psm-2\">\n                        <span class=\"jtl-sub-navigation__panel-text\">Betrieb<\/span>\n                        <span class=\"jtl-sub-navigation__chevron\" aria-hidden=\"true\"><\/span>\n                    <\/button>\n                    <ul class=\"jtl-sub-navigation__panel-submenu\" id=\"jtlsub-1-psm-2\">\n                                                    <li class=\"jtl-sub-navigation__panel-subitem\">\n                                <a class=\"jtl-sub-navigation__panel-sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/cloud\"><span class=\"jtl-sub-navigation__panel-text\">Cloud<\/span><span class=\"jtl-sub-navigation__arrow\" aria-hidden=\"true\"><\/span><\/a>\n                            <\/li>\n                                                    <li class=\"jtl-sub-navigation__panel-subitem\">\n                                <a class=\"jtl-sub-navigation__panel-sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/eigenbetrieb\"><span class=\"jtl-sub-navigation__panel-text\">Eigenbetrieb<\/span><span class=\"jtl-sub-navigation__arrow\" aria-hidden=\"true\"><\/span><\/a>\n                            <\/li>\n                                            <\/ul>\n                <\/li>\n                            <li class=\"jtl-sub-navigation__panel-item\">\n                    <a class=\"jtl-sub-navigation__panel-link\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/preise\"><span class=\"jtl-sub-navigation__panel-text\">Preise<\/span><span class=\"jtl-sub-navigation__arrow\" aria-hidden=\"true\"><\/span><\/a>\n                <\/li>\n                            <li class=\"jtl-sub-navigation__panel-item jtl-sub-navigation__panel-item--has-children\">\n                    <button type=\"button\" class=\"jtl-sub-navigation__panel-parent\" aria-expanded=\"false\" aria-controls=\"jtlsub-1-psm-4\">\n                        <span class=\"jtl-sub-navigation__panel-text\">Ressourcen<\/span>\n                        <span class=\"jtl-sub-navigation__chevron\" aria-hidden=\"true\"><\/span>\n                    <\/button>\n                    <ul class=\"jtl-sub-navigation__panel-submenu\" id=\"jtlsub-1-psm-4\">\n                                                    <li class=\"jtl-sub-navigation__panel-subitem\">\n                                <a class=\"jtl-sub-navigation__panel-sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/hilfe\"><span class=\"jtl-sub-navigation__panel-text\">Hilfe<\/span><span class=\"jtl-sub-navigation__arrow\" aria-hidden=\"true\"><\/span><\/a>\n                            <\/li>\n                                                    <li class=\"jtl-sub-navigation__panel-subitem\">\n                                <a class=\"jtl-sub-navigation__panel-sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/webinare\"><span class=\"jtl-sub-navigation__panel-text\">Webinare<\/span><span class=\"jtl-sub-navigation__arrow\" aria-hidden=\"true\"><\/span><\/a>\n                            <\/li>\n                                                    <li class=\"jtl-sub-navigation__panel-subitem\">\n                                <a class=\"jtl-sub-navigation__panel-sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/download\"><span class=\"jtl-sub-navigation__panel-text\">Download<\/span><span class=\"jtl-sub-navigation__arrow\" aria-hidden=\"true\"><\/span><\/a>\n                            <\/li>\n                                                    <li class=\"jtl-sub-navigation__panel-subitem\">\n                                <a class=\"jtl-sub-navigation__panel-sublink\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service#kontakt\"><span class=\"jtl-sub-navigation__panel-text\">Kontakt<\/span><span class=\"jtl-sub-navigation__arrow\" aria-hidden=\"true\"><\/span><\/a>\n                            <\/li>\n                                            <\/ul>\n                <\/li>\n                    <\/ul>\n\n                    <div class=\"jtl-sub-navigation__panel-ctas\">\n                <a class=\"jtl-sub-navigation__cta jtl-sub-navigation__cta--secondary jtl-sub-navigation__cta--block\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/testen\"><span class=\"jtl-sub-navigation__cta-text\">Jetzt testen<\/span><\/a>                <a class=\"jtl-sub-navigation__cta jtl-sub-navigation__cta--primary jtl-sub-navigation__cta--block\" href=\"https:\/\/greyhound-software.com\/gcc\/myaccount\" target=\"_blank\" rel=\"noopener\"><span class=\"jtl-sub-navigation__cta-text\">Login<\/span><\/a>            <\/div>\n            <\/div>\n<\/nav>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section>\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\n<section class=\"jtl-hero-product-header jtl-hero-product-header--two-column jtl-hero-product-header--split-even\">\n        <div class=\"jtl-hero-product-header__inner\">\n\n        <div class=\"jtl-hero-product-header__content\">\n            <div class=\"jtl-hero-product-header__intro\">\n                <div class=\"jtl-hero-product-header__headline\">\n                                            \n<div class=\"jtl-text jtl-text--subline jtl-text--left\">\n            <p class=\"jtl-text__eyebrow\">CUSTOMER SERVICE \u00d7 SHOPWARE<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--h1 jtl-text--left\">\n            <h1 class=\"jtl-text__heading line-none\">Shopware im Kundenservice: Jede R\u00fcckfrage zur richtigen Bestellung.<\/h1>\n    <\/div>\n                                    <\/div>\n                                    <p class=\"jtl-hero-product-header__lead\">Dein Shop l\u00e4uft, die n\u00e4chste Kundenfrage kommt schon rein. Mit Customer Service powered by GREYHOUND und der Shopware-Anbindung pr\u00fcfst du den zugeh\u00f6rigen Einkauf direkt bei der Nachricht. Artikel, Mengen, Preise sowie Zahlungs- und Versandinformationen helfen deinem Team, gezielt Auskunft zu geben.<\/p>\n                \n                                    <ul class=\"jtl-hero-product-header__benefits\">\n                                                    <li class=\"jtl-hero-product-header__benefit\"><svg class=\"jtl-hero-product-header__benefit-arrow\" width=\"16\" height=\"14\" viewBox=\"0 0 16 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.47 0.293a1 1 0 0 1 1.414 0l6 6a1 1 0 0 1 0 1.414l-6 6a1 1 0 0 1-1.414-1.414L12.586 8H1a1 1 0 1 1 0-2h11.586L8.47 1.707a1 1 0 0 1 0-1.414Z\" fill=\"#2722F8\"\/><\/svg><span>Nachrichten automatisch einem Shopware-Auftrag zuordnen<\/span><\/li>\n                                                    <li class=\"jtl-hero-product-header__benefit\"><svg class=\"jtl-hero-product-header__benefit-arrow\" width=\"16\" height=\"14\" viewBox=\"0 0 16 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.47 0.293a1 1 0 0 1 1.414 0l6 6a1 1 0 0 1 0 1.414l-6 6a1 1 0 0 1-1.414-1.414L12.586 8H1a1 1 0 1 1 0-2h11.586L8.47 1.707a1 1 0 0 1 0-1.414Z\" fill=\"#2722F8\"\/><\/svg><span>Bestellte Artikel samt Menge und Preis nachvollziehen<\/span><\/li>\n                                                    <li class=\"jtl-hero-product-header__benefit\"><svg class=\"jtl-hero-product-header__benefit-arrow\" width=\"16\" height=\"14\" viewBox=\"0 0 16 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.47 0.293a1 1 0 0 1 1.414 0l6 6a1 1 0 0 1 0 1.414l-6 6a1 1 0 0 1-1.414-1.414L12.586 8H1a1 1 0 1 1 0-2h11.586L8.47 1.707a1 1 0 0 1 0-1.414Z\" fill=\"#2722F8\"\/><\/svg><span>Die Bearbeitung bei Bedarf direkt in Shopware fortsetzen<\/span><\/li>\n                                            <\/ul>\n                \n                                    <div class=\"jtl-hero-product-header__cta\"><div class=\"product-buttons-group jtl-hero-product-header__buttons\">\n                <a class=\"product-button-group__button--with-icon no-icon is-primary\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/testen\">\n                                    <span class=\"product-button-group__button--with-icon__text\">14 Tage kostenlos testen<\/span>\n                    <\/a>\n    <a class=\"product-button-group__button--with-icon no-icon\" href=\"https:\/\/docs.greyhound-software.com\/tools\/addons\/greyhound-connect-fuer-shopware\" target=\"_blank\">\n                                    <span class=\"product-button-group__button--with-icon__text\">Anbindung einrichten<\/span>\n                    <\/a>\n    <\/div><\/div>\n                            <\/div>\n        <\/div>\n\n                    <div class=\"jtl-hero-product-header__media\">\n                <img fetchpriority=\"high\" decoding=\"async\" width=\"1570\" height=\"1896\" src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-hero-v2.png\" class=\"jtl-hero-product-header__image img-fluid\" alt=\"\" srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-hero-v2.png 1570w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-hero-v2-248x300.png 248w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-hero-v2-848x1024.png 848w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-hero-v2-768x927.png 768w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-hero-v2-636x768.png 636w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-hero-v2-1272x1536.png 1272w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-hero-v2-828x1000.png 828w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-hero-v2-1052x1270.png 1052w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-hero-v2-1260x1522.png 1260w\" sizes=\"(max-width: 1570px) 100vw, 1570px\" \/>            <\/div>\n        \n    <\/div>\n<\/section>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section class=\"product-company-section\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\n<div class=\"jtl-text jtl-text--h2 jtl-text--center\">\n            <p class=\"jtl-text__heading line-none\">F\u00fcr Shopteams, die bei jeder R\u00fcckfrage<br>\r\nwissen wollen, worum es geht.<\/p>\n    <\/div>\n<div class=\"templatera_shortcode\"><div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t<style>\n\t.slider-6adfd950858ff { min-height: 128px; }\n\n\t@media (min-width: 576px) {\n\t\t.slider-6adfd950858ff { min-height: 128px; }\n\t}\n\n\t@media (min-width: 768px) {\n\t\t.slider-6adfd950858ff { min-height: 128px; }\n\t}\n\n\t@media (min-width: 992px) {\n\t\t.slider-6adfd950858ff { min-height: 128px; }\n\t}\n<\/style><div class=\"product-companies-section__slider swiper slider-6adfd950858ff slider-images\" id=\"slider-6adfd950858fe\">\n\t<div class=\"swiper-container\">\n\t\t<div class=\"swiper-wrapper \">\n\t\t\t<div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/zeiss-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/zeiss-logo.svg 1x\"><img decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/zeiss-logo.svg\" width=\"177\" height=\"69\" alt=\"ZEISS Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/zeiss-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/cineplex-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/cineplex-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/cineplex-logo.svg\" width=\"177\" height=\"69\" alt=\"Cineplex Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/cineplex-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/ankerkraut-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/ankerkraut-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/ankerkraut-logo.svg\" width=\"177\" height=\"69\" alt=\"Ankerkraut Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/ankerkraut-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/flyeralarm-sports-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/flyeralarm-sports-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/flyeralarm-sports-logo.svg\" width=\"177\" height=\"69\" alt=\"Flyeralarm Sports Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/flyeralarm-sports-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/seeberger-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/seeberger-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/seeberger-logo.svg\" width=\"177\" height=\"69\" alt=\"Seeberger Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/seeberger-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/delonghi-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/delonghi-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/delonghi-logo.svg\" width=\"177\" height=\"69\" alt=\"DeLonghi Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/delonghi-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/stahlwerk-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/stahlwerk-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/stahlwerk-logo.svg\" width=\"177\" height=\"69\" alt=\"Stahlwerk Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/stahlwerk-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/tedi-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/tedi-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/tedi-logo.svg\" width=\"177\" height=\"69\" alt=\"TEDi Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/tedi-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/babymarkt-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/babymarkt-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/babymarkt-logo.svg\" width=\"177\" height=\"69\" alt=\"Babymarkt Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/babymarkt-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/caudalie-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/caudalie-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/caudalie-logo.svg\" width=\"177\" height=\"69\" alt=\"Caudalie Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/caudalie-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/mega-bad-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/mega-bad-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/mega-bad-logo.svg\" width=\"177\" height=\"69\" alt=\"Mega Bad Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/mega-bad-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto d-none swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/tp-link-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/tp-link-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/tp-link-logo.svg\" width=\"177\" height=\"69\" alt=\"tp-link Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/tp-link-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/svg+xml\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/takeaway-logo.svg 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/takeaway-logo.svg 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221%22%20height%3D%221%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/takeaway-logo.svg\" width=\"177\" height=\"69\" alt=\"Takeaway.com Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{\"src\":\"https:\\\/\\\/jtlelementorstaging.kinsta.cloud\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/takeaway-logo.svg\",\"w\":{\"0\":\"177\"},\"h\":{\"0\":\"69\"}}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div>\t\t<\/div>\n\n\t\t<div class=\"swiper-pagination\"><\/div>\n\t<\/div>\n\n\t<div class=\"swiper-button-prev d-none\"><\/div>\n\t<div class=\"swiper-button-next d-none\"><\/div>\n\n\t<div class=\"swiper-scrollbar\"><\/div>\n<\/div>\n\n<script>\n\tdocument.addEventListener('contentReady', function(e) {\n\t\t\t\t\t(function(Slider) {\n\t\t\t\tvar settings = JSON.parse('{\"lazy\":true,\"init\":false,\"mousewheel\":{\"forceToAxis\":true},\"direction\":\"horizontal\",\"loop\":1,\"autoplay\":{\"delay\":2000,\"stopOnLastSlide\":1},\"slidesPerView\":2,\"spaceBetween\":30,\"breakpoints\":{\" 0\":{\"slidesPerView\":\"2\",\"spaceBetween\":30},\" 576\":{\"slidesPerView\":\"2\",\"spaceBetween\":30},\" 768\":{\"slidesPerView\":\"4\",\"spaceBetween\":30},\" 992\":{\"slidesPerView\":\"6\",\"spaceBetween\":30}}}');\n\t\t\t\tvar slider = new Slider('#slider-6adfd950858fe .swiper-container', settings);\n\t\t\t})(__.Slider);\n\t\t\t});\n<\/script><\/div>\n\t\t\t\t\t\t<\/div>\r\n<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section id=\"warum\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\n<section class=\"jtl-key-usps jtl-key-usps--media-left\">\n    <div class=\"jtl-key-usps__inner\">\n\n        <div class=\"jtl-key-usps__content\">\n            \n<div class=\"jtl-text jtl-text--subline jtl-text--left\">\n            <p class=\"jtl-text__eyebrow\">DER EINKAUF HINTER DER KUNDENFRAGE<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--h1 jtl-text--left\">\n            <h2 class=\"jtl-text__heading line-none\">Aus einer Nachricht wird ein nachvollziehbarer Vorgang.<\/h2>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--left\">\n            <p class=\"jtl-text__body\">\u201eIch habe dazu noch eine Frage\u201c sagt wenig dar\u00fcber aus, welche Bestellung gemeint ist. Die Shopware-Anbindung ordnet eingehende Nachrichten dem passenden Auftrag zu und zeigt dessen Informationen in der Seitenleiste. So beginnt die Bearbeitung mit dem konkreten Einkauf vor Augen.<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--left\">\n            <p class=\"jtl-text__body\">Ruft der Kunde an, nutzt du stattdessen das integrierte Suchfeld. Ist der Auftrag gefunden, kannst du Zahlungsart, Versandstand und vorhandene Kommentare f\u00fcr das Gespr\u00e4ch heranziehen. Dein Team muss diese Angaben f\u00fcr eine Auskunft nicht erst aus verschiedenen Ansichten zusammensuchen.<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--left\">\n            <p class=\"jtl-text__body\"><strong>Den Auftrag erkennen, die Details pr\u00fcfen, die Frage beantworten.<\/strong><\/p>\n    <\/div>\n                    <\/div>\n\n        <div class=\"jtl-key-usps__media\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry.png\" class=\"jtl-key-usps__image\" alt=\"\" srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry.png 1200w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-300x300.png 300w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-1024x1024.png 1024w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-150x150.png 150w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-768x768.png 768w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-636x636.png 636w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-828x828.png 828w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-1052x1052.png 1052w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-250x250.png 250w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-500x500.png 500w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-1000x1000.png 1000w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                    <\/div>\n\n    <\/div>\n<\/section>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section>\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\n<section class=\"jtl-key-usps\">\n    <div class=\"jtl-key-usps__inner\">\n\n        <div class=\"jtl-key-usps__content\">\n            \n<div class=\"jtl-text jtl-text--subline jtl-text--left\">\n            <p class=\"jtl-text__eyebrow\">AUCH DIE EINZELNE POSITION Z\u00c4HLT<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--h1 jtl-text--left\">\n            <h2 class=\"jtl-text__heading line-none\">Welcher Artikel, welche Menge, welcher Preis?<\/h2>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--left\">\n            <p class=\"jtl-text__body\">Eine R\u00fcckfrage kann die ganze Bestellung oder nur eine einzelne Position betreffen. Die Artikelauflistung aus Shopware zeigt, was bestellt wurde, einschlie\u00dflich Artikelnummer, Menge und Preis. Zahlungs- und Versandinformationen sowie Bestell- und Auftragskommentare erg\u00e4nzen das Bild. Damit kannst du die Angaben des Kunden am konkreten Auftrag pr\u00fcfen.<\/p>\n    <\/div>\n\n<ul class=\"jtl-list-with-icons jtl-list-with-icons--cols-2 jtl-list-with-icons--card\">\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fa-solid fa-inbox\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">Kunde<\/span>                                <span class=\"jtl-list-with-icons__copy\">Den zugeh\u00f6rigen Kauf bei der Anfrage einordnen<\/span>\n            <\/span>\n        <\/li>\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fas fa-shopping-cart\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">Auftrag<\/span>                                <span class=\"jtl-list-with-icons__copy\">Bearbeitungsstand und Kommentare nachlesen<\/span>\n            <\/span>\n        <\/li>\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fas fa-cart-arrow-down\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">Positionen<\/span>                                <span class=\"jtl-list-with-icons__copy\">Artikelnummer, Menge und Preis zusammen sehen<\/span>\n            <\/span>\n        <\/li>\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fas fa-wallet\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">Zahlung<\/span>                                <span class=\"jtl-list-with-icons__copy\">Zahlungsart und Zahlstatus pr\u00fcfen<\/span>\n            <\/span>\n        <\/li>\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fas fa-truck\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">Versand<\/span>                                <span class=\"jtl-list-with-icons__copy\">Versandinformationen und Trackingnummer nutzen<\/span>\n            <\/span>\n        <\/li>\n    <\/ul>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--left\">\n            <p class=\"jtl-text__body\">So hat dein Team die Informationen dort, wo sie gebraucht werden:<br>\r\n<br>\r\n<strong>Direkt bei der Kundenanfrage.<\/strong><\/p>\n    <\/div>\n                    <\/div>\n\n        <div class=\"jtl-key-usps__media\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details.png\" class=\"jtl-key-usps__image\" alt=\"\" srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details.png 1200w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-300x300.png 300w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-1024x1024.png 1024w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-150x150.png 150w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-768x768.png 768w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-636x636.png 636w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-828x828.png 828w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-1052x1052.png 1052w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-250x250.png 250w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-500x500.png 500w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-1000x1000.png 1000w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                    <\/div>\n\n    <\/div>\n<\/section>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section id=\"servicekanaele\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\n<section class=\"jtl-key-usps jtl-key-usps--media-left\">\n    <div class=\"jtl-key-usps__inner\">\n\n        <div class=\"jtl-key-usps__content\">\n            \n<div class=\"jtl-text jtl-text--subline jtl-text--left\">\n            <p class=\"jtl-text__eyebrow\">VON DER MAIL ZUM SHOPWARE-DATENSATZ<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--h1 jtl-text--left\">\n            <h2 class=\"jtl-text__heading line-none\">Erst den \u00dcberblick gewinnen. Dann gezielt weiterarbeiten.<\/h2>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--left\">\n            <p class=\"jtl-text__body\">Schon beim \u00d6ffnen einer E-Mail l\u00e4sst sich erkennen, ob Shopware-Daten zur Nachricht vorliegen. Die Vorschauzeile erg\u00e4nzt Absender und Betreff um die ausgew\u00e4hlten Bestellinformationen. Du bestimmst, welche Angaben zu Kunde, Ware oder Versand dort erscheinen und wie umfangreich der \u00dcberblick ausf\u00e4llt.<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--left\">\n            <p class=\"jtl-text__body\">Soll eine Bestellung ge\u00e4ndert oder ein Kundenstammsatz bearbeitet werden, helfen die verlinkten Kennziffern weiter. Sie f\u00fchren zum zugeh\u00f6rigen Datensatz im angebundenen System. Die Pr\u00fcfung findet bei der Anfrage statt; die eigentliche \u00c4nderung oder Stornierung bearbeitest du anschlie\u00dfend in Shopware.<\/p>\n    <\/div>\n\n<ul class=\"jtl-list-with-icons jtl-list-with-icons--cols-1 jtl-list-with-icons--card\">\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fas fa-inbox\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">Vorschau abstimmen<\/span>                                <span class=\"jtl-list-with-icons__copy\">Relevante Angaben f\u00fcr den ersten Blick ausw\u00e4hlen<\/span>\n            <\/span>\n        <\/li>\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fas fa-user-tag\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">Kennziffer anklicken<\/span>                                <span class=\"jtl-list-with-icons__copy\">Den zugeh\u00f6rigen Datensatz ohne erneute Suche \u00f6ffnen<\/span>\n            <\/span>\n        <\/li>\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fas fa-user-friends\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">In Shopware bearbeiten<\/span>                                <span class=\"jtl-list-with-icons__copy\">\u00c4nderungen am Auftrag oder Kundenstammsatz vornehmen<\/span>\n            <\/span>\n        <\/li>\n    <\/ul>\n                    <\/div>\n\n        <div class=\"jtl-key-usps__media\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview.png\" class=\"jtl-key-usps__image\" alt=\"\" srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview.png 1200w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-300x300.png 300w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-1024x1024.png 1024w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-150x150.png 150w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-768x768.png 768w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-636x636.png 636w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-828x828.png 828w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-1052x1052.png 1052w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-250x250.png 250w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-500x500.png 500w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-1000x1000.png 1000w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                    <\/div>\n\n    <\/div>\n<\/section>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section>\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\n<section class=\"jtl-key-usps\">\n    <div class=\"jtl-key-usps__inner\">\n\n        <div class=\"jtl-key-usps__content\">\n            \n<div class=\"jtl-text jtl-text--subline jtl-text--left\">\n            <p class=\"jtl-text__eyebrow\">WIEDERKEHRENDE FRAGEN IM SHOPALLTAG<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--h1 jtl-text--left\">\n            <h2 class=\"jtl-text__heading line-none\">Eine gemeinsame Antwortbasis f\u00fcr dein Serviceteam.<\/h2>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--left\">\n            <p class=\"jtl-text__body\">Fragen zu Zahlung oder Versand wiederholen sich, die zugeh\u00f6rigen Bestellungen unterscheiden sich. Lege f\u00fcr solche Anliegen gemeinsame Textbausteine an. Die Shopware-Anbindung erg\u00e4nzt verf\u00fcgbare Auftragsdaten, damit dein Team beim Formulieren auf die Informationen zum jeweiligen Einkauf zur\u00fcckgreifen kann.<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--left\">\n            <p class=\"jtl-text__body\">Nutze die Vorlage als Ausgangspunkt und erg\u00e4nze die individuelle Auskunft. Vor dem Versand pr\u00fcfst du, ob der Inhalt zum aktuellen Vorgang passt. So muss dein Team wiederkehrende Erkl\u00e4rungen nicht jedes Mal neu schreiben und kann dennoch auf die konkrete Frage eingehen.<\/p>\n    <\/div>\n\n<ul class=\"jtl-list-with-icons jtl-list-with-icons--cols-1 jtl-list-with-icons--card\">\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fas fa-brain\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">Antworten vorbereiten<\/span>                                <span class=\"jtl-list-with-icons__copy\">H\u00e4ufige Anliegen mit gemeinsamen Formulierungen abdecken<\/span>\n            <\/span>\n        <\/li>\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fas fa-envelope\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">Auftragsdaten einbeziehen<\/span>                                <span class=\"jtl-list-with-icons__copy\">Verf\u00fcgbare Shopware-Angaben in Vorlagen erg\u00e4nzen<\/span>\n            <\/span>\n        <\/li>\n            <li class=\"jtl-list-with-icons__item\">\n            <span class=\"jtl-list-with-icons__icon\"><i class=\"jtl-list-with-icons__icon-fa fas fa-moon\" aria-hidden=\"true\"><\/i><\/span>            <span class=\"jtl-list-with-icons__text\">\n                <span class=\"jtl-list-with-icons__title\">Auskunft pr\u00fcfen<\/span>                                <span class=\"jtl-list-with-icons__copy\">Text und Bestelldaten vor dem Senden abstimmen<\/span>\n            <\/span>\n        <\/li>\n    <\/ul>\n                            <div class=\"jtl-key-usps__buttons\">\n                    <a class=\"product-button-group__button--with-icon no-icon has-wawi-gradient\" href=\"https:\/\/docs.greyhound-software.com\/tools\/addons\/greyhound-connect-fuer-shopware\" target=\"_blank\"><span class=\"product-button-group__button--with-icon__text\">Shopware-Anbindung einrichten<\/span><\/a>                <\/div>\n                    <\/div>\n\n        <div class=\"jtl-key-usps__media\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply.png\" class=\"jtl-key-usps__image\" alt=\"\" srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply.png 1200w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-300x300.png 300w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-1024x1024.png 1024w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-150x150.png 150w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-768x768.png 768w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-636x636.png 636w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-828x828.png 828w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-1052x1052.png 1052w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-250x250.png 250w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-500x500.png 500w, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-1000x1000.png 1000w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                    <\/div>\n\n    <\/div>\n<\/section>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section>\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\n<section class=\"jtl-card-grid jtl-card-grid--services jtl-card-grid--cols-4\">\n    <div class=\"jtl-card-grid__inner\">\n        \n<div class=\"jtl-text jtl-text--subline jtl-text--center\">\n            <p class=\"jtl-text__eyebrow\">KONKRETE FRAGEN, PASSENDE BESTELLDATEN<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--h2 jtl-text--center jtl-text--maxw\" style=\"--jtl-text-max-width:900px\">\n            <h2 class=\"jtl-text__heading line-none\">So helfen Shopware-Informationen im Tagesgesch\u00e4ft.<\/h2>\n    <\/div>\n<div class=\"jtl-card-grid__card jtl-has-icon\"><i class=\"jtl-card__icon fa-solid fa-truck-fast\" aria-hidden=\"true\"><\/i>\n            \n<div class=\"jtl-text jtl-text--h3 jtl-text--center\">\n            <h3 class=\"jtl-text__heading line-none\">Warum ist meine Bestellung noch offen?<\/h3>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--center\">\n            <p class=\"jtl-text__body\">Sieh Zahl- und Versandstatus sowie die vorhandenen Auftragskommentare nach. Damit kannst du erkl\u00e4ren, welcher Bearbeitungsstand im Shop hinterlegt ist.<\/p>\n    <\/div>\n    <\/div><div class=\"jtl-card-grid__card jtl-has-icon\"><i class=\"jtl-card__icon fa-solid fa-arrow-rotate-left\" aria-hidden=\"true\"><\/i>\n            \n<div class=\"jtl-text jtl-text--h3 jtl-text--center\">\n            <h3 class=\"jtl-text__heading line-none\">Ich m\u00f6chte nur einen Artikel zur\u00fcckgeben.<\/h3>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--center\">\n            <p class=\"jtl-text__body\">Ordne den genannten Artikel \u00fcber Artikelnummer und bestellte Menge der richtigen Position zu. So ist klar, auf welchen Teil des Einkaufs sich die R\u00fcckfrage bezieht.<\/p>\n    <\/div>\n    <\/div><div class=\"jtl-card-grid__card jtl-has-icon\"><i class=\"jtl-card__icon fa-solid fa-circle-exclamation\" aria-hidden=\"true\"><\/i>\n            \n<div class=\"jtl-text jtl-text--h3 jtl-text--center\">\n            <h3 class=\"jtl-text__heading line-none\">Ich habe die falsche Menge bestellt.<\/h3>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--center\">\n            <p class=\"jtl-text__body\">Pr\u00fcfe die im Auftrag erfasste Menge und \u00f6ffne den verlinkten Datensatz in Shopware. Dort bearbeitest du die gew\u00fcnschte \u00c4nderung, sofern sie noch m\u00f6glich ist.<\/p>\n    <\/div>\n    <\/div><div class=\"jtl-card-grid__card jtl-has-icon\"><i class=\"jtl-card__icon fas fa-truck\" aria-hidden=\"true\"><\/i>\n            \n<div class=\"jtl-text jtl-text--h3 jtl-text--center\">\n            <h3 class=\"jtl-text__heading line-none\">Wie kann ich mein Paket verfolgen?<\/h3>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--center\">\n            <p class=\"jtl-text__body\">\u00d6ffne die Track-&amp;-Trace-Verlinkung der Paket- oder Sendungsnummer. Die Versandinformationen geh\u00f6ren direkt zu dem Auftrag, den du gerade bearbeitest.<\/p>\n    <\/div>\n    <\/div>\n        \n            <\/div>\n<\/section>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section>\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"text-center col\">\n\t\n<div class=\"jtl-text jtl-text--subline jtl-text--center\">\n            <p class=\"jtl-text__eyebrow\">Datenschutz &amp; Hosting<\/p>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--h2 jtl-text--center\">\n            <h2 class=\"jtl-text__heading line-none\">Bestelldaten im Service verantwortungsvoll nutzen.<\/h2>\n    <\/div>\n\n<div class=\"jtl-text jtl-text--paragraph jtl-text--center\">\n            <p class=\"jtl-text__body\">Wenn dein Team mit Shopware-Auftr\u00e4gen arbeitet, geh\u00f6rt der Zugriff auf Kundendaten zum Arbeitsalltag. Customer Service powered by GREYHOUND bietet daf\u00fcr den vorhandenen Rahmen aus Hosting in Deutschland, optionalem Eigenbetrieb sowie Rollen und Berechtigungen.<\/p>\n    <\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-lg-3 mt-5 border-top-3 pt-3 text-center\">\n\t<style>\n\t.utils-6adfd950b87a8 { background-position-x: center !important; }\n<\/style><span class=\"fa-stack fa-fw text-center utils-6adfd950b87a8 fa-3x\" style=\"color:#FB581F;\">\n<span class=\"fa-stack-2x fas fa-circle\"><\/span>\n<span class=\"fas fa-cloud fa-fw fa-stack-1x fa-inverse\"><\/span>\n<\/span>\n<h3 class=\"h4\">Hosting in Deutschland<\/h3><\/div><div class=\"col-lg-3 mt-5 border-top-3 pt-3 text-center\">\n\t<style>\n\t.utils-6adfd950b900a { background-position-x: center !important; }\n<\/style><span class=\"fa-stack fa-fw text-center utils-6adfd950b900a fa-3x\" style=\"color:#FB581F;\">\n<span class=\"fa-stack-2x fas fa-circle\"><\/span>\n<span class=\"fas fa-user-shield fa-fw fa-stack-1x fa-inverse\"><\/span>\n<\/span>\n<h3 class=\"h4\">DSGVO-konformer Einsatz<\/h3><\/div><div class=\"col-lg-3 mt-5 border-top-3 pt-3 text-center\">\n\t<style>\n\t.utils-6adfd950b9266 { background-position-x: center !important; }\n<\/style><span class=\"fa-stack fa-fw text-center utils-6adfd950b9266 fa-3x\" style=\"color:#FB581F;\">\n<span class=\"fa-stack-2x fas fa-circle\"><\/span>\n<span class=\"fas fa-cog fa-fw fa-stack-1x fa-inverse\"><\/span>\n<\/span>\n<h3 class=\"h4\">Rollen- und Berechtigungskonzept<\/h3><\/div><div class=\"col-lg-3 mt-5 border-top-3 pt-3 text-center\">\n\t<style>\n\t.utils-6adfd950b941d { background-position-x: center !important; }\n<\/style><span class=\"fa-stack fa-fw text-center utils-6adfd950b941d fa-3x\" style=\"color:#FB581F;\">\n<span class=\"fa-stack-2x fas fa-circle\"><\/span>\n<span class=\"fas fa-home fa-fw fa-stack-1x fa-inverse\"><\/span>\n<\/span>\n<h3 class=\"h4\">Optionaler Eigenbetrieb<\/h3><\/div>\t<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section class=\"home-text-media-section\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t\n<div class=\"jtl-text jtl-text--subline jtl-text--left jtl-erp-setup-eyebrow\">\n            <p class=\"jtl-text__eyebrow\">PASSEND ZU DEINER SHOPWARE-VERSION<\/p>\n    <\/div>\n<h2>Plugin aktivieren, Zugang einrichten, Verbindung testen.<\/h2><div class=\"text-standard\">\n<p>W\u00e4hle das zu deiner Shopware-Version passende Plugin und aktiviere es im Shop. Richte den vorgesehenen Schnittstellenzugang ein und hinterlege die Verbindungsdaten in Customer Service powered by GREYHOUND. Pr\u00fcfe anschlie\u00dfend mit dem Verbindungstest, ob die Anbindung erreichbar ist. Die Anleitung f\u00fchrt dich durch die Vorbereitung f\u00fcr Shopware 5 oder 6.<\/p>\n<\/div><div class=\"product-buttons-group home-newsletter-buttons\">\n                <a class=\"product-button-group__button--with-icon no-icon has-wawi-gradient has-wawi-gradient\" href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/newsletter\/\">\n                                    <span class=\"product-button-group__button--with-icon__text\">Jetzt kostenlos testen<\/span>\n                    <\/a>\n    <a class=\"product-button-group__button--with-icon no-icon\" href=\"https:\/\/docs.greyhound-software.com\/tools\/addons\/greyhound-connect-fuer-shopware\" target=\"_blank\">\n                                    <span class=\"product-button-group__button--with-icon__text\">Integration einrichten<\/span>\n                    <\/a>\n    <\/div><\/div>\n<div class=\"col\">\n\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221200%22%20height%3D%221200%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-connect-v2.png.webp 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-connect-v2.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221200%22%20height%3D%221200%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-connect-v2.png 1x, https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-connect-v2.png 1x\"><img loading=\"lazy\" decoding=\"async\" class=\"home-text-media-image lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221200%22%20height%3D%221200%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/jtlelementorstaging.kinsta.cloud\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-shopware-connect-v2.png\" width=\"1200\" height=\"1200\" alt=\"Verbindung zwischen Customer Service und Shopware\"><\/picture><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section>\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t<div class=\"text-standard\">\n<h2>FAQ<\/h2>\n<\/div><div class=\"mb-5 text-standard\">\n<h3 class=\"h4\"><strong>H\u00e4ufige Fragen zur Shopware-Anbindung<\/strong><\/h3>\n<\/div><section class=\"jtl-faq\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\n    <div class=\"jtl-faq__inner\">\n                <div class=\"jtl-faq__list\">\n            <div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Welche Bestelldetails aus Shopware stehen meinem Team zur Verf\u00fcgung?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <p>Zur Kundenanfrage siehst du die zugeordneten Kunden- und Auftragsinformationen. Dazu geh\u00f6ren Artikelpositionen mit Artikelnummer, Menge und Preis sowie Zahlungsart, Zahlstatus, Versandinformationen und vorhandene Kommentare. So l\u00e4sst sich auch eine R\u00fcckfrage zu nur einem Teil der Bestellung einordnen.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Wie finde ich den Auftrag, wenn der Kunde anruft?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <p>Die manuelle Suche ist \u00fcber das integrierte Suchfeld m\u00f6glich. Du kannst den passenden Auftrag aufrufen und seine Daten f\u00fcr das Telefonat nutzen. Bei eingehenden Nachrichten \u00fcbernimmt die Anbindung die automatische Zuordnung.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Kann ich Fragen zu einzelnen Artikeln beantworten?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <p>Ja. In der Artikelauflistung erkennst du, welche Positionen und Mengen bestellt wurden und welcher Preis hinterlegt ist. Mit der Artikelnummer kannst du nachvollziehen, auf welchen Artikel sich der Kunde bezieht. Eine R\u00fccksendung wird dadurch eingeordnet, aber nicht automatisch abgewickelt.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Wie passe ich die Vorschauzeile an?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <p>Du legst fest, welche verf\u00fcgbaren Shopware-Informationen schon in der Feldansicht der E-Mail erscheinen. Das k\u00f6nnen Angaben zum Kunden, zur Ware oder zum Versand sein. Auch der Umfang ist anpassbar, damit die Vorschau die f\u00fcr dein Team wichtigen Details zeigt.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Kann ich Bestellungen direkt in Customer Service powered by GREYHOUND \u00e4ndern?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <p>Die Anbindung dient dazu, Auftragsdaten bei der Anfrage einzusehen und den passenden Datensatz zu \u00f6ffnen. \u00c4nderungen, Stornierungen und die Bearbeitung von Kundenstammdaten nimmst du in Shopware vor. Verlinkte Kennziffern erleichtern den Wechsel dorthin.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Wie unterst\u00fctzt die Anbindung gemeinsame Antwortvorlagen?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <p>Dein Team kann globale Textbausteine f\u00fcr \u00e4hnliche Fragen verwenden und sie mit verf\u00fcgbaren Daten aus Shopware anreichern. Dadurch lassen sich wiederkehrende Erkl\u00e4rungen vorbereiten, w\u00e4hrend die Antwort auf den jeweiligen Auftrag Bezug nimmt. Die Formulierung und die eingef\u00fcgten Angaben pr\u00fcfst du vor dem Versand.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Was brauche ich f\u00fcr die Shopware-Anbindung?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <ul>\n<li>Core-Lizenz f\u00fcr Customer Service powered by GREYHOUND<\/li>\n<li>Shopware Connect<\/li>\n<li>GREYHOUND Connect Plugin aus dem Shopware Store<\/li>\n<\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Wo steht die vollst\u00e4ndige Einrichtungsanleitung?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <p>Die einzelnen Schritte findest du unter <a href=\"https:\/\/docs.greyhound-software.com\/tools\/addons\/greyhound-connect-fuer-shopware\">https:\/\/docs.greyhound-software.com\/tools\/addons\/greyhound-connect-fuer-shopware<\/a>. W\u00e4hle dort den Abschnitt f\u00fcr deine Shopware-Version und pr\u00fcfe die Verbindung nach der Einrichtung.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Wo finde ich die aktuellen Konditionen?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <p>Die Preise f\u00fcr Customer Service powered by GREYHOUND stehen unter <a href=\"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/preise\">https:\/\/jtlelementorstaging.kinsta.cloud\/de\/customer-service\/preise<\/a>.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Unterscheidet sich die Einrichtung f\u00fcr Shopware 5 und 6?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <p>Ja. F\u00fcr Shopware 5 beschreibt die Anleitung einen API-Benutzer. Bei Shopware 6 wird eine Integration mit eigenen Zugangsdaten angelegt. Auch das Plugin und die ausgew\u00e4hlte Version in der Anbindung m\u00fcssen zu deinem Shop passen.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"jtl-faq__item\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"jtl-faq__item-button\" type=\"button\" aria-expanded=\"false\">\n        <span class=\"jtl-faq__item-question\" itemprop=\"name\">Was sollte ich nach einem Wechsel auf Shopware 6 pr\u00fcfen?<\/span>\n        <span class=\"jtl-faq__item-icon\" aria-hidden=\"true\"><\/span>\n    <\/button>\n            <div class=\"jtl-faq__item-panel\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"jtl-faq__item-answer\" itemprop=\"text\">\n                <p>Pr\u00fcfe das passende, aktivierte Plugin, die Aktualisierung der Anbindung sowie die Shopware-Version und Zugangsdaten in deren Einstellungen. Die Anleitung enth\u00e4lt einen eigenen Abschnitt zum Versionswechsel. Teste die Verbindung, bevor dein Team wieder mit den Shopdaten arbeitet.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t","protected":false},"excerpt":{"rendered":"Customer Service KI Integrationen Betrieb Cloud Eigenbetrieb Preise Ressourcen Hilfe Webinare Download Kontakt Jetzt testen Login KI Integrationen Betrieb Cloud Eigenbetrieb Preise Ressourcen Hilfe Webinare Download Kontakt Jetzt testen Login CUSTOMER SERVICE \u00d7 SHOPWARE Shopware im Kundenservice: Jede R\u00fcckfrage zur richtigen Bestellung. Dein Shop l\u00e4uft, die n\u00e4chste Kundenfrage kommt schon rein. Mit Customer Service powered","protected":false},"author":194,"featured_media":409085,"parent":401791,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/product-landing.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-407201","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/wp-json\/wp\/v2\/pages\/407201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/wp-json\/wp\/v2\/users\/194"}],"replies":[{"embeddable":true,"href":"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/wp-json\/wp\/v2\/comments?post=407201"}],"version-history":[{"count":0,"href":"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/wp-json\/wp\/v2\/pages\/407201\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/wp-json\/wp\/v2\/pages\/401791"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/wp-json\/wp\/v2\/media\/409085"}],"wp:attachment":[{"href":"https:\/\/jtlelementorstaging.kinsta.cloud\/de\/wp-json\/wp\/v2\/media?parent=407201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}