{"id":406875,"date":"2026-09-22T11:01:11","date_gmt":"2026-09-22T09:01:11","guid":{"rendered":"https:\/\/www.jtl-software.com\/?page_id=406875"},"modified":"2026-10-28T00:58:38","modified_gmt":"2026-10-27T23:58:38","slug":"greyhound-partner-billbee","status":"publish","type":"page","link":"https:\/\/www.jtl-software.com\/de\/customer-service\/integrationen\/billbee","title":{"rendered":"Billbee"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"406875\" class=\"elementor elementor-406875\">\n\t\t\t\t\n\n\t\t\n\n<nav class=\"e-con e-atomic-element  jtl-ew-sub-nav jtl-ew-sub-nav--sticky \"\n\tdata-id=\"93d7be5\"\n\tdata-element_type=\"jtl-sub-navigation\"\n\tdata-e-type=\"jtl-sub-navigation\"\n\tdata-interaction-id=\"93d7be5\"\n\tdata-jtl-sub-nav\n\taria-label=\"Product section navigation\"\n\t\t\n>\n\t\t\t<a class=\"jtl-ew-sub-nav__head no-icon\" href=\"\/de\/customer-service\">\n\t\t\t<span class=\"jtl-ew-sub-nav__icon\">\n\t\t\t\t\t\t\t<svg class=\"jtl-ew-sub-nav__icon-img\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" fill=\"#fff\" focusable=\"false\" aria-hidden=\"true\">\n\t\t\t\t\t<path d=\"M22 8.52V3.98C22 2.57 21.36 2 19.77 2H15.73C14.14 2 13.5 2.57 13.5 3.98V8.51C13.5 9.93 14.14 10.49 15.73 10.49H19.77C21.36 10.5 22 9.93 22 8.52Z\"\/>\n\t\t\t\t\t<path d=\"M22 19.77V15.73C22 14.14 21.36 13.5 19.77 13.5H15.73C14.14 13.5 13.5 14.14 13.5 15.73V19.77C13.5 21.36 14.14 22 15.73 22H19.77C21.36 22 22 21.36 22 19.77Z\"\/>\n\t\t\t\t\t<path d=\"M10.5 8.52V3.98C10.5 2.57 9.86 2 8.27 2H4.23C2.64 2 2 2.57 2 3.98V8.51C2 9.93 2.64 10.49 4.23 10.49H8.27C9.86 10.5 10.5 9.93 10.5 8.52Z\"\/>\n\t\t\t\t\t<path d=\"M10.5 19.77V15.73C10.5 14.14 9.86 13.5 8.27 13.5H4.23C2.64 13.5 2 14.14 2 15.73V19.77C2 21.36 2.64 22 4.23 22H8.27C9.86 22 10.5 21.36 10.5 19.77Z\"\/>\n\t\t\t\t<\/svg>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"jtl-ew-sub-nav__label\">Customer Service<\/span>\n\t\t\t<\/a>\n\t<span class=\"jtl-ew-sub-nav__divider\" aria-hidden=\"true\"><\/span>\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\n<div class=\"jtl-ew-sub-nav__item jtl-ew-sub-nav__item--has-children\">\n\t\t\t<button type=\"button\"\n\t\t\tclass=\"jtl-ew-sub-nav__parent\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"jtl-ew-sub-nav-d523b64-menu\"\n\t\t\t\t\t>\n\t\t\t<span class=\"jtl-ew-sub-nav__parent-text\">KI<\/span>\n\t\t\t<span class=\"jtl-ew-sub-nav__chevron\" aria-hidden=\"true\"><\/span>\n\t\t<\/button>\n\t\t\t\t<div class=\"jtl-ew-sub-nav__submenu\" id=\"jtl-ew-sub-nav-d523b64-menu\">\n\t\t\t<ul class=\"jtl-ew-sub-nav__submenu-list\">\n\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-sub-nav__subitem\">\n\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__sublink no-icon\" href=\"\/de\/customer-service\/ki-automatisierung\">AI Human Assist & AI Agents<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-sub-nav__subitem\">\n\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__sublink no-icon\" href=\"\/de\/customer-service\/ai-mcp\">AI MCP<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\n\n\n<div class=\"jtl-ew-sub-nav__item\">\n\t\t\t<a class=\"jtl-ew-sub-nav__link no-icon is-active\"\n\t\t\thref=\"\/de\/customer-service\/integrationen\/\"  target='_self' rel='noopener noreferrer' \n\t\t\taria-current=\"true\"\t\t>Integrationen<\/a>\n\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\n<div class=\"jtl-ew-sub-nav__item jtl-ew-sub-nav__item--has-children\">\n\t\t\t<button type=\"button\"\n\t\t\tclass=\"jtl-ew-sub-nav__parent\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"jtl-ew-sub-nav-9527f44-menu\"\n\t\t\t\t\t>\n\t\t\t<span class=\"jtl-ew-sub-nav__parent-text\">Betrieb<\/span>\n\t\t\t<span class=\"jtl-ew-sub-nav__chevron\" aria-hidden=\"true\"><\/span>\n\t\t<\/button>\n\t\t\t\t<div class=\"jtl-ew-sub-nav__submenu\" id=\"jtl-ew-sub-nav-9527f44-menu\">\n\t\t\t<ul class=\"jtl-ew-sub-nav__submenu-list\">\n\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-sub-nav__subitem\">\n\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__sublink no-icon\" href=\"\/de\/customer-service\/cloud\">Cloud<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-sub-nav__subitem\">\n\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__sublink no-icon\" href=\"\/de\/customer-service\/eigenbetrieb\">Eigenbetrieb<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\t\t\t\t\n\n\n<div class=\"jtl-ew-sub-nav__item\">\n\t\t\t<a class=\"jtl-ew-sub-nav__link no-icon\"\n\t\t\thref=\"\/de\/customer-service\/preise\"  target='_self' rel='noopener noreferrer' \n\t\t\t\t\t>Preise<\/a>\n\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\n<div class=\"jtl-ew-sub-nav__item jtl-ew-sub-nav__item--has-children\">\n\t\t\t<button type=\"button\"\n\t\t\tclass=\"jtl-ew-sub-nav__parent\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-controls=\"jtl-ew-sub-nav-7f7938d-menu\"\n\t\t\t\t\t>\n\t\t\t<span class=\"jtl-ew-sub-nav__parent-text\">Ressourcen<\/span>\n\t\t\t<span class=\"jtl-ew-sub-nav__chevron\" aria-hidden=\"true\"><\/span>\n\t\t<\/button>\n\t\t\t\t<div class=\"jtl-ew-sub-nav__submenu\" id=\"jtl-ew-sub-nav-7f7938d-menu\">\n\t\t\t<ul class=\"jtl-ew-sub-nav__submenu-list\">\n\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-sub-nav__subitem\">\n\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__sublink no-icon\" href=\"\/de\/customer-service\/hilfe\">Hilfe<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-sub-nav__subitem\">\n\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__sublink no-icon\" href=\"\/de\/customer-service\/webinare\">Webinare<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-sub-nav__subitem\">\n\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__sublink no-icon\" href=\"\/de\/customer-service\/download\">Download<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"jtl-ew-sub-nav__subitem\">\n\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__sublink no-icon\" href=\"\/de\/customer-service#kontakt\">Kontakt<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\t\n\n\t\t\t<div class=\"jtl-ew-sub-nav__ctas\">\n\t\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__cta jtl-ew-sub-nav__cta--secondary no-icon\" href=\"\/de\/customer-service\/testen\"><span class=\"jtl-ew-sub-nav__cta-text\">Jetzt testen<\/span><\/a>\n\t\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__cta jtl-ew-sub-nav__cta--primary no-icon\" href=\"https:\/\/greyhound-software.com\/gcc\/myaccount\"  target='_blank' rel='noopener noreferrer' rel=\"noopener\"><span class=\"jtl-ew-sub-nav__cta-text\">Login<\/span><\/a>\n\t\t\t\t\t<\/div>\n\t\n\t<button type=\"button\" class=\"jtl-ew-sub-nav__burger\"\n\t\taria-expanded=\"false\"\n\t\taria-controls=\"jtl-ew-sub-nav-93d7be5-panel\"\n\t\taria-label=\"Open menu\"\n\t\tdata-label-open=\"Open menu\"\n\t\tdata-label-close=\"Close menu\"\n\t>\n\t\t<span class=\"jtl-ew-sub-nav__burger-box\" aria-hidden=\"true\">\n\t\t\t<span class=\"jtl-ew-sub-nav__burger-bar\"><\/span>\n\t\t\t<span class=\"jtl-ew-sub-nav__burger-bar\"><\/span>\n\t\t\t<span class=\"jtl-ew-sub-nav__burger-bar\"><\/span>\n\t\t<\/span>\n\t<\/button>\n\n\t<div class=\"jtl-ew-sub-nav__panel\" id=\"jtl-ew-sub-nav-93d7be5-panel\" hidden>\n\t\t<ul class=\"jtl-ew-sub-nav__panel-list\"><\/ul>\n\t\t\t\t\t<div class=\"jtl-ew-sub-nav__panel-ctas\">\n\t\t\t\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__cta jtl-ew-sub-nav__cta--secondary jtl-ew-sub-nav__cta--block no-icon\" href=\"\/de\/customer-service\/testen\"><span class=\"jtl-ew-sub-nav__cta-text\">Jetzt testen<\/span><\/a>\n\t\t\t\t\t\t\t\t\t<a class=\"jtl-ew-sub-nav__cta jtl-ew-sub-nav__cta--primary jtl-ew-sub-nav__cta--block no-icon\" href=\"https:\/\/greyhound-software.com\/gcc\/myaccount\"  target='_blank' rel='noopener noreferrer' rel=\"noopener\"><span class=\"jtl-ew-sub-nav__cta-text\">Login<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/nav>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--shell jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"1fdf19a\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"1fdf19a\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\tid=\"hero\"\t\n>\n\t\n\t\n\t\n\t\n\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-grid \"\n\tdata-id=\"6801ca0\"\n\tdata-element_type=\"jtl-grid\"\n\tdata-e-type=\"jtl-grid\"\n\tdata-interaction-id=\"6801ca0\"\n\tstyle=\"--jtl-ew-grid-gap: 64px; --jtl-ew-grid-gap-tablet: 40px; --jtl-ew-grid-gap-mobile: 40px; --jtl-ew-grid-columns: 2; --jtl-ew-grid-columns-tablet: 1; --jtl-ew-grid-columns-mobile: 1; --jtl-ew-grid-align: center; --jtl-ew-grid-justify: start\"\n\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"273e9d7\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"273e9d7\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 32px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"526e6ad\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"526e6ad\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 6px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<p\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tCUSTOMER SERVICE \u00d7 BILLBEE\t<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h1\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h1-page-compact jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tBillbee-Bestellungen verstehen. Kundenfragen gezielt beantworten.\t<\/h1>\n\t\t\n<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-intro-compact jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Welche Variante wurde bestellt, ist die Zahlung eingegangen und wo bleibt das Paket? Verbinde Billbee mit Customer Service powered by GREYHOUND und bringe Auftragsdaten und Kundenkommunikation zusammen. So kann dein Team direkt am Anliegen nachsehen, was zur Bestellung geh\u00f6rt.<\/p>\t\t\n\n\n\n\n\n\n\t\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-icon-list--icon-center jtl-ew-icon-list--color-tech-blue \"\n\tdata-id=\"a637f78\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"a637f78\"\n\t\tstyle=\"--jtl-ew-icon-list-icon-size: 16px; --jtl-ew-icon-list-gap: 16px; --jtl-ew-icon-list-row-gap: 10px\"\n\t\n>\n\t\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"dfe3cdc\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"dfe3cdc\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-intro-compact jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Artikel, Mengen und Varianten zur Anfrage sehen<\/p>\t\t\n<\/div>\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"dd9d363\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"dd9d363\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-intro-compact jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Zahlungs- und Versandstatus im Gespr\u00e4ch kl\u00e4ren<\/p>\t\t\n<\/div>\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"e5edfe4\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"e5edfe4\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-arrow-right\"><\/i>\n\t\t\t<\/span>\n\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-intro-compact jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Antworten mit passenden Bestelldaten vorbereiten<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--ratio-auto jtl-ew-columns--gap-mobile jtl-ew-columns--offset-top \"\n\tdata-id=\"8933c97\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"8933c97\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 27px; --jtl-ew-columns-gap-mobile: 20px; --jtl-ew-columns-offset-top: 16px\"\n\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"96c8880\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"96c8880\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\n\n\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--primary jtl-ew-button--size-hero-lg no-icon\" href=\"\/de\/customer-service\/testen\"  target='_self' rel='noopener noreferrer' >\n\t\t\t14 Tage kostenlos testen\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"3801e37\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"3801e37\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\n\n\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--secondary jtl-ew-button--size-hero-lg no-icon\" href=\"https:\/\/docs.greyhound-software.com\/tools\/addons\/billbee-connect\"  target='_blank' rel='noopener noreferrer' >\n\t\t\tAnbindung einrichten\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-none jtl-ew-image--align-left jtl-ew-image--valign-middle  jtl-ew-image--fit-natural\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"408811\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-hero-v2.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"1570\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"1896\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-hero-v2.png 1570w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-hero-v2-248x300.png 248w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-hero-v2-848x1024.png 848w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-hero-v2-768x927.png 768w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-hero-v2-636x768.png 636w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-hero-v2-1272x1536.png 1272w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-hero-v2-828x1000.png 828w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-hero-v2-1052x1270.png 1052w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-hero-v2-1260x1522.png 1260w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Customer Service x Billbee\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--shell jtl-ew-section--large-104-top jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-medium-72-bottom jtl-ew-section--roomy-xl-bottom jtl-ew-surface--sand \"\n\tdata-id=\"5469d9c\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"5469d9c\"\n\tstyle=\"row-gap: 32px; --jtl-ew-section-narrow-gutter: 16px\"\n\tid=\"customers\"\t\n>\n\t\n\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<p\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2 jtl-ew-heading--align-center jtl-ew-heading--color-dark-blue\" style=\"margin-top: 8px\"\t\t\t\t\t>\n\t\tGuter Service verbindet Kommunikation<br>mit dem Wissen zur Bestellung.\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\n\t<div class=\"jtl-ew-logo-slider jtl-ew-logo-slider--monochrome\"\n\t\tdata-jtl-slider=\"outside\"\n\t\tdata-jtl-slider-autoplay=\"2\"\t\tdata-jtl-slider-step\t\tstyle=\"--jtl-ew-slider-gap: 76px; --jtl-ew-logo-slider-height: 65px; --jtl-ew-logo-slider-row-height: 128px; --jtl-ew-logo-slider-count: 6; --jtl-ew-logo-slider-count-mobile: 2; --jtl-ew-logo-slider-height-mobile: 30px; --jtl-ew-logo-slider-tablet-n: 4; --jtl-ew-logo-slider-tablet-gap: 76px; --jtl-ew-logo-slider-mobile-gap: 76px; --jtl-ew-logo-slider-lg-n: 6; --jtl-ew-logo-slider-lg-gap: 76px\"\n\t>\n\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404507\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/zeiss-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"ZEISS Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404471\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/cineplex-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Cineplex Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404459\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/ankerkraut-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Ankerkraut Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404479\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/flyeralarm-sports-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Flyeralarm Sports Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404487\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/seeberger-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Seeberger Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404475\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/delonghi-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"DeLonghi Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404491\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/stahlwerk-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Stahlwerk Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404499\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/tedi-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"TEDi Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404463\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/babymarkt-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Babymarkt Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404467\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/caudalie-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Caudalie Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404483\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/mega-bad-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Mega Bad Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404503\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/tp-link-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"tp-link Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"jtl-ew-logo-slider__image\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"404495\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/takeaway-logo.svg\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Takeaway.com Logo\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--shell jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"50c2ad6\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"50c2ad6\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\tid=\"why\"\t\n>\n\t\n\t\n\t\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"804ea67\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"804ea67\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"warum\"\t\n>\n\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--gap-mobile jtl-ew-columns--reverse-desktop \"\n\tdata-id=\"733cccb\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"733cccb\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 34px; --jtl-ew-columns-gap-mobile: 40px\"\n\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"f6c9490\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"f6c9490\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 24px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"5f1b4da\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"5f1b4da\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 6px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<p\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tZuerst den Auftrag einordnen\t<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2-guide-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tEin Kunde meldet sich. Die Bestellung liefert den Zusammenhang.\t<\/h2>\n\t\t\n<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Eine eingehende Nachricht wird automatisch dem passenden Auftrag in Billbee zugeordnet. In der Seitenleiste stehen deinem Team Kunden- und Bestelldaten sowie der Zahlungs- und Versandstatus zur Verf\u00fcgung.<\/p>\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Auch am Telefon l\u00e4sst sich der passende Auftrag \u00fcber die integrierte Suche aufrufen. So kannst du R\u00fcckfragen zur Bestellung im Gespr\u00e4ch kl\u00e4ren und vorhandene Auftragskommentare ber\u00fccksichtigen.<\/p>\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\"><strong>Dein Gespr\u00e4ch beginnt mit den Angaben zur Bestellung.<\/strong><\/p>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"4254d8c\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"4254d8c\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top jtl-ew-image--bounded jtl-ew-image--fit-natural jtl-ew-image--align-tablet-center jtl-ew-image--align-mobile-center jtl-ew-image--tablet-cap\" style=\"--jtl-ew-image-max-width: 525px;--jtl-ew-image-max-width-tablet: 480px;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"408749\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"1200\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"1200\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry.png 1200w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-300x300.png 300w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-1024x1024.png 1024w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-150x150.png 150w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-768x768.png 768w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-636x636.png 636w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-828x828.png 828w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-1052x1052.png 1052w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-250x250.png 250w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-500x500.png 500w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-01-order-and-inquiry-1000x1000.png 1000w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--shell jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"dd88366\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"dd88366\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--gap-mobile \"\n\tdata-id=\"175a526\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"175a526\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 34px; --jtl-ew-columns-gap-mobile: 40px\"\n\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"8ab0080\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"8ab0080\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 24px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"57ad9d7\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"57ad9d7\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 6px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<p\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tArtikel und Varianten im Detail\t<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2-guide-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tWas wurde wann bestellt \u2013 und in welcher Variante?\t<\/h2>\n\t\t\n<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Bei einer R\u00fcckfrage z\u00e4hlt oft die einzelne Position. Die Artikel\u00fcbersicht zeigt, wann ein Kunde welchen Artikel, in welcher Menge und in welcher Variante bestellt hat. Erg\u00e4nzend helfen Kommentare zum Auftrag und zur Auftragsbearbeitung, fr\u00fchere Absprachen nachzuvollziehen.<\/p>\t\t\n\t\n\n\n\n\n\n\t\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-icon-list--stack-mobile jtl-ew-icon-list--icon-top jtl-ew-icon-list--cols-2 jtl-ew-icon-list--color-dark-blue \"\n\tdata-id=\"73a4c87\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"73a4c87\"\n\t\tstyle=\"--jtl-ew-icon-list-glyph-size: 26px; --jtl-ew-icon-list-icon-size: 32px; --jtl-ew-icon-list-gap: 12px; --jtl-ew-icon-list-row-gap: 30px; margin-top: 8px\"\n\t\n>\n\t\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"81b0476\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"81b0476\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fa-solid fa-inbox\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"0cf1d86\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"0cf1d86\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tKundenbezug\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Kundendaten zum zugeordneten Auftrag<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"f4592e4\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"f4592e4\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fas fa-shopping-cart\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"843a61e\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"843a61e\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tBestellung\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Auftragsinformationen und Bearbeitungsstatus<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"de0ff5b\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"de0ff5b\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fas fa-cart-arrow-down\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"4eea0d8\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"4eea0d8\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tArtikel und Varianten\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Bestellzeitpunkt, Mengen und Varianten<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"582d841\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"582d841\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fas fa-wallet\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"59994ec\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"59994ec\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tZahlung\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Zahlungsinformationen und Zahlungsstatus<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"5a3a9d8\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"5a3a9d8\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fas fa-truck\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"054fe75\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"054fe75\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tVersand\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Versandstatus und verlinkte Sendungsnummer<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t<div class=\"jtl-ew-paragraph-blocks\">\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">So hat dein Team die Informationen dort, wo sie gebraucht werden:<\/p>\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\"><strong>Direkt bei der Kundenanfrage.<\/strong><\/p><\/div>\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"432681c\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"432681c\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-right jtl-ew-image--valign-top jtl-ew-image--bounded jtl-ew-image--fit-natural jtl-ew-image--align-tablet-center jtl-ew-image--align-mobile-center jtl-ew-image--tablet-cap\" style=\"--jtl-ew-image-max-width: 525px;--jtl-ew-image-max-width-tablet: 480px;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"408753\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"1200\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"1200\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details.png 1200w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-300x300.png 300w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-1024x1024.png 1024w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-150x150.png 150w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-768x768.png 768w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-636x636.png 636w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-828x828.png 828w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-1052x1052.png 1052w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-250x250.png 250w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-500x500.png 500w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-02-order-details-1000x1000.png 1000w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--shell jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"88913b4\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"88913b4\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\tid=\"service-channels\"\t\n>\n\t\n\t\n\t\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"92b8109\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"92b8109\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tid=\"servicekanaele\"\t\n>\n\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--gap-mobile jtl-ew-columns--reverse-desktop \"\n\tdata-id=\"1f4e230\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"1f4e230\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 34px; --jtl-ew-columns-gap-mobile: 40px\"\n\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"e642920\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"e642920\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 24px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"6842b7c\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"6842b7c\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 6px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<p\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tVorschau nach deinem Bedarf\t<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2-guide-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tLege fest, was dein Team zuerst sieht.\t<\/h2>\n\t\t\n<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Schon in der Feldansicht einer E-Mail erkennst du, ob zugeh\u00f6rige Billbee-Daten vorliegen. F\u00fcr die Vorschauzeile kannst du selbst ausw\u00e4hlen, welche und wie viele Kunden-, Artikel- oder Versandinformationen dort erscheinen.<\/p>\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Bei der Einrichtung l\u00e4sst sich au\u00dferdem festlegen, ob und welche Auftragsdaten in benutzerdefinierte Felder \u00fcbernommen werden. So passt du die Anzeige an die Informationen an, die dein Serviceteam im Alltag braucht.<\/p>\t\t\n\n\n\n\n\n\n\t\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-dark-blue \"\n\tdata-id=\"9f83c05\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"9f83c05\"\n\t\tstyle=\"--jtl-ew-icon-list-glyph-size: 26px; --jtl-ew-icon-list-icon-size: 32px; --jtl-ew-icon-list-gap: 12px; --jtl-ew-icon-list-row-gap: 30px; margin-top: 8px\"\n\t\n>\n\t\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"0814880\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"0814880\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fas fa-inbox\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"8afcd80\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"8afcd80\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tVorschau zusammenstellen\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Kunden-, Artikel- und Versandinformationen ausw\u00e4hlen<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"df35c5f\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"df35c5f\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fas fa-user-tag\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"8e074d5\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"8e074d5\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tUmfang bestimmen\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Festlegen, wie viele Angaben in der Vorschau erscheinen<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"ee0a8f4\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"ee0a8f4\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fas fa-user-friends\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"b33a7d8\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"b33a7d8\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tEigene Felder nutzen\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Ausgew\u00e4hlte Auftragsdaten in benutzerdefinierte Felder \u00fcbernehmen<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"e4e1d8e\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"e4e1d8e\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top jtl-ew-image--bounded jtl-ew-image--fit-natural jtl-ew-image--align-tablet-center jtl-ew-image--align-mobile-center jtl-ew-image--tablet-cap\" style=\"--jtl-ew-image-max-width: 525px;--jtl-ew-image-max-width-tablet: 480px;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"408757\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"1200\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"1200\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview.png 1200w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-300x300.png 300w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-1024x1024.png 1024w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-150x150.png 150w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-768x768.png 768w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-636x636.png 636w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-828x828.png 828w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-1052x1052.png 1052w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-250x250.png 250w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-500x500.png 500w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-03-message-preview-1000x1000.png 1000w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--shell jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"c26d30d\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"c26d30d\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\t\t\n>\n\t\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--gap-mobile \"\n\tdata-id=\"ed3b6c9\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"ed3b6c9\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 34px; --jtl-ew-columns-gap-mobile: 40px\"\n\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"c52f2ab\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"c52f2ab\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 24px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"7733ab9\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"7733ab9\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 6px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<p\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tAntworten aus gemeinsamen Bausteinen\t<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2-guide-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tEine Formulierung vorbereiten. Konkrete Anliegen beantworten.\t<\/h2>\n\t\t\n<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Wiederkehrende Fragen brauchen verl\u00e4ssliche Antworten. Lege daf\u00fcr gemeinsame Textbausteine an, auf die dein Team zugreifen kann \u2013 zum Beispiel f\u00fcr R\u00fcckfragen zum Versand oder zu einer Bestellung.<\/p>\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Die Bausteine lassen sich mit aktuellen Auftragsdaten aus Billbee erg\u00e4nzen. Dadurch nutzt dein Team eine gemeinsame Formulierung und bezieht sich trotzdem auf die konkrete Bestellung. Vor dem Versand pr\u00fcft es die Antwort im Zusammenhang mit der Anfrage.<\/p>\t\t\n\n\n\n\n\n\n\t\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list jtl-ew-icon-list--icon-top jtl-ew-icon-list--color-dark-blue \"\n\tdata-id=\"547d0b3\"\n\tdata-element_type=\"jtl-icon-list\"\n\tdata-e-type=\"jtl-icon-list\"\n\tdata-interaction-id=\"547d0b3\"\n\t\tstyle=\"--jtl-ew-icon-list-glyph-size: 26px; --jtl-ew-icon-list-icon-size: 32px; --jtl-ew-icon-list-gap: 12px; --jtl-ew-icon-list-row-gap: 30px; margin-top: 8px\"\n\t\n>\n\t\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"2ce0d2b\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"2ce0d2b\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fas fa-brain\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"21b3c1e\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"21b3c1e\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tFormulierungen vorbereiten\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Gemeinsame Textbausteine f\u00fcr wiederkehrende Fragen anlegen<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"f54a054\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"f54a054\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fas fa-envelope\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"bd252f0\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"bd252f0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tBestelldaten erg\u00e4nzen\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Aktuelle Auftragsinformationen aus Billbee einbinden<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-icon-list__item \"\n\tdata-id=\"3b4ffae\"\n\tdata-element_type=\"jtl-icon-list-item\"\n\tdata-e-type=\"jtl-icon-list-item\"\n\tdata-interaction-id=\"3b4ffae\"\n\t\t\n>\n\t<span class=\"jtl-ew-icon-list__icon\" aria-hidden=\"true\">\n\t\t\t\t\t<i class=\"fas fa-moon\"><\/i>\n\t\t\t<\/span>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"aa05a05\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"aa05a05\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 2px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<span\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-tile-title jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tAntwort pr\u00fcfen\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body-sm jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">Den Text auf das konkrete Anliegen abstimmen<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t\t\n\n\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\" style=\"margin-top: 16px\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--primary jtl-ew-button--size-compact-48-bold no-icon\" href=\"https:\/\/docs.greyhound-software.com\/tools\/addons\/billbee-connect\"  target='_blank' rel='noopener noreferrer' >\n\t\t\tBillbee-Anbindung einrichten\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"334a9a8\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"334a9a8\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-right jtl-ew-image--valign-top jtl-ew-image--bounded jtl-ew-image--fit-natural jtl-ew-image--align-tablet-center jtl-ew-image--align-mobile-center jtl-ew-image--tablet-cap\" style=\"--jtl-ew-image-max-width: 525px;--jtl-ew-image-max-width-tablet: 480px;\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"408761\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"1200\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"1200\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply.png 1200w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-300x300.png 300w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-1024x1024.png 1024w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-150x150.png 150w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-768x768.png 768w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-636x636.png 636w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-828x828.png 828w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-1052x1052.png 1052w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-250x250.png 250w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-500x500.png 500w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-04-personal-reply-1000x1000.png 1000w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--shell jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-standard-bottom jtl-ew-surface--sand \"\n\tdata-id=\"86d0b45\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"86d0b45\"\n\tstyle=\"row-gap: 33px; --jtl-ew-section-narrow-gutter: 16px\"\n\tid=\"questions\"\t\n>\n\t\n\t\n\t\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column jtl-ew-column--flush jtl-ew-column--align-center \"\n\tdata-id=\"9785b58\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"9785b58\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<p\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline jtl-ew-heading--align-center jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tBillbee-Daten im Servicealltag\t<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2 jtl-ew-heading--align-center jtl-ew-heading--color-dark-blue\" style=\"max-width: 900px; margin-inline: auto\"\t\t\t\t\t>\n\t\tVier R\u00fcckfragen, bei denen sich ein Blick in den Auftrag lohnt.\t<\/h2>\n\t\t\n<\/div>\n\n\n\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-grid \"\n\tdata-id=\"43164af\"\n\tdata-element_type=\"jtl-grid\"\n\tdata-e-type=\"jtl-grid\"\n\tdata-interaction-id=\"43164af\"\n\tstyle=\"--jtl-ew-grid-gap: 33px; --jtl-ew-grid-columns: 4; --jtl-ew-grid-columns-tablet: 1; --jtl-ew-grid-columns-mobile: 1; --jtl-ew-grid-align: stretch; --jtl-ew-grid-justify: start\"\n\t\n>\n\t\n\t\n\n\n\t\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--sm jtl-ew-surface--white jtl-ew-card--full-height \"\n\tdata-id=\"682a048\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"682a048\"\n\t\t\t\t style=\"--jtl-ew-card-padding: 24.533px; --jtl-ew-card-radius: 24.533px; --jtl-ew-card-gap: 39.5px\"\t\t\t\n>\n\t\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"37d46bb\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"37d46bb\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-padding-top: 6.5px\"\t\t\t\n>\n\t\t\t\t\t\n\t\n\t\n\t\n\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t<span class=\"jtl-ew-icon jtl-ew-icon--align-center jtl-ew-icon--color-dark-blue\"\n\t\t\tstyle=\"--jtl-ew-icon-size: 52px\"\n\t\t>\t\t\t\t<span class=\"jtl-ew-icon__glyph\"><i class=\"fa-solid fa-truck-fast\"><\/i><\/span>\n\t<\/span>\n\t\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"50dd79d\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"50dd79d\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h3-strong jtl-ew-heading--align-center jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tIst meine Bestellung unterwegs?\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-card-grid-body jtl-ew-paragraph--align-center jtl-ew-paragraph--color-dark-blue\">Pr\u00fcfe den Versandstatus aus Billbee direkt an der Kundenanfrage. So kannst du einordnen, ob die Bestellung bereits versendet wurde.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\t\n\n\n\t\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--sm jtl-ew-surface--white jtl-ew-card--full-height \"\n\tdata-id=\"6214ba0\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"6214ba0\"\n\t\t\t\t style=\"--jtl-ew-card-padding: 24.533px; --jtl-ew-card-radius: 24.533px; --jtl-ew-card-gap: 39.5px\"\t\t\t\n>\n\t\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"1c97b3e\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"1c97b3e\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-padding-top: 6.5px\"\t\t\t\n>\n\t\t\t\t\t\n\t\n\t\n\t\n\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t<span class=\"jtl-ew-icon jtl-ew-icon--align-center jtl-ew-icon--color-dark-blue\"\n\t\t\tstyle=\"--jtl-ew-icon-size: 52px\"\n\t\t>\t\t\t\t<span class=\"jtl-ew-icon__glyph\"><i class=\"fa-solid fa-arrow-rotate-left\"><\/i><\/span>\n\t<\/span>\n\t\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"2951025\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"2951025\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h3-strong jtl-ew-heading--align-center jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tWelche Variante habe ich bestellt?\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-card-grid-body jtl-ew-paragraph--align-center jtl-ew-paragraph--color-dark-blue\">Die Artikel\u00fcbersicht zeigt bestellte Varianten und Mengen. Bei einer R\u00fcckfrage oder einem R\u00fccksendewunsch l\u00e4sst sich damit die betreffende Position bestimmen.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\t\n\n\n\t\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--sm jtl-ew-surface--white jtl-ew-card--full-height \"\n\tdata-id=\"42573d5\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"42573d5\"\n\t\t\t\t style=\"--jtl-ew-card-padding: 24.533px; --jtl-ew-card-radius: 24.533px; --jtl-ew-card-gap: 39.5px\"\t\t\t\n>\n\t\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"817e2cc\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"817e2cc\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-padding-top: 6.5px\"\t\t\t\n>\n\t\t\t\t\t\n\t\n\t\n\t\n\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t<span class=\"jtl-ew-icon jtl-ew-icon--align-center jtl-ew-icon--color-dark-blue\"\n\t\t\tstyle=\"--jtl-ew-icon-size: 52px\"\n\t\t>\t\t\t\t<span class=\"jtl-ew-icon__glyph\"><i class=\"fa-solid fa-circle-exclamation\"><\/i><\/span>\n\t<\/span>\n\t\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"ecedf4f\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"ecedf4f\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h3-strong jtl-ew-heading--align-center jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tGab es eine Absprache zur Bestellung?\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-card-grid-body jtl-ew-paragraph--align-center jtl-ew-paragraph--color-dark-blue\">Kommentare zum Auftrag und zur Auftragsbearbeitung liefern zus\u00e4tzlichen Kontext. Dein Team kann vorhandene Hinweise in seiner Antwort ber\u00fccksichtigen.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n\t\n\n\n\t\n\n\n\n\n\n\n\n<div\n\tclass=\"e-con e-atomic-element  jtl-ew-card jtl-ew-card--sm jtl-ew-surface--white jtl-ew-card--full-height \"\n\tdata-id=\"34b650f\"\n\tdata-element_type=\"jtl-card\"\n\tdata-e-type=\"jtl-card\"\n\tdata-interaction-id=\"34b650f\"\n\t\t\t\t style=\"--jtl-ew-card-padding: 24.533px; --jtl-ew-card-radius: 24.533px; --jtl-ew-card-gap: 39.5px\"\t\t\t\n>\n\t\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"58b24e9\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"58b24e9\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-padding-top: 6.5px\"\t\t\t\n>\n\t\t\t\t\t\n\t\n\t\n\t\n\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t<span class=\"jtl-ew-icon jtl-ew-icon--align-center jtl-ew-icon--color-dark-blue\"\n\t\t\tstyle=\"--jtl-ew-icon-size: 52px\"\n\t\t>\t\t\t\t<span class=\"jtl-ew-icon__glyph\"><i class=\"fas fa-truck\"><\/i><\/span>\n\t<\/span>\n\t\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"632a230\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"632a230\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 16px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h3-strong jtl-ew-heading--align-center jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tWo kann ich mein Paket verfolgen?\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-card-grid-body jtl-ew-paragraph--align-center jtl-ew-paragraph--color-dark-blue\">\u00dcber die verlinkte Sendungsnummer \u00f6ffnest du die Sendungsverfolgung des Versanddienstleisters. Dort l\u00e4sst sich der weitere Weg des Pakets nachvollziehen.<\/p>\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--shell jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-standard-bottom jtl-ew-surface--sand \"\n\tdata-id=\"b05a44f\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"b05a44f\"\n\tstyle=\"row-gap: 51px; --jtl-ew-section-narrow-gutter: 16px\"\n\tid=\"privacy\"\t\n>\n\t\n\t\n\t\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column jtl-ew-column--flush \"\n\tdata-id=\"89cd88b\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"89cd88b\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<p\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline jtl-ew-heading--align-center jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tDatenschutz & Hosting\t<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2 jtl-ew-heading--align-center jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tBestelldaten im Service verantwortungsvoll nutzen.\t<\/h2>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-center jtl-ew-paragraph--color-dark-blue\">Wenn dein Team mit Kunden- und Auftragsdaten aus Billbee arbeitet, geh\u00f6rt der Umgang mit diesen Informationen zur Einrichtung des Arbeitsplatzes. Customer Service powered by GREYHOUND bietet daf\u00fcr die folgenden Grundlagen.<\/p>\t\t\n<\/div>\n\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-start jtl-ew-columns--collapse-lg jtl-ew-columns--gap-mobile \"\n\tdata-id=\"c77b174\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"c77b174\"\n\tstyle=\"--jtl-ew-columns-count: 4; --jtl-ew-columns-gap: 30px; --jtl-ew-columns-gap-mobile: 67px\"\n\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"902c10e\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"902c10e\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 32px\"\t\t\t\n>\n\t\t\t\t\t\n\t\n\t\n\t\t\t\t\t\t\n\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t<span class=\"jtl-ew-icon jtl-ew-icon--align-center jtl-ew-icon--circle jtl-ew-icon--color-orange\"\n\t\t\tstyle=\"--jtl-ew-icon-size: 56px\"\n\t\t>\t\t\t\t<span class=\"jtl-ew-icon__glyph\"><i class=\"fas fa-cloud\"><\/i><\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-event-card-title jtl-ew-heading--align-center jtl-ew-heading--color-body\"\t\t\t\t\t>\n\t\tHosting in Deutschland\t<\/h3>\n\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"0da6b45\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"0da6b45\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 32px\"\t\t\t\n>\n\t\t\t\t\t\n\t\n\t\n\t\t\t\t\t\t\n\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t<span class=\"jtl-ew-icon jtl-ew-icon--align-center jtl-ew-icon--circle jtl-ew-icon--color-orange\"\n\t\t\tstyle=\"--jtl-ew-icon-size: 56px\"\n\t\t>\t\t\t\t<span class=\"jtl-ew-icon__glyph\"><i class=\"fas fa-user-shield\"><\/i><\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-event-card-title jtl-ew-heading--align-center jtl-ew-heading--color-body\"\t\t\t\t\t>\n\t\tDSGVO-konformer Einsatz\t<\/h3>\n\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"d167db1\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"d167db1\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 32px\"\t\t\t\n>\n\t\t\t\t\t\n\t\n\t\n\t\t\t\t\t\t\n\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t<span class=\"jtl-ew-icon jtl-ew-icon--align-center jtl-ew-icon--circle jtl-ew-icon--color-orange\"\n\t\t\tstyle=\"--jtl-ew-icon-size: 56px\"\n\t\t>\t\t\t\t<span class=\"jtl-ew-icon__glyph\"><i class=\"fas fa-cog\"><\/i><\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-event-card-title jtl-ew-heading--align-center jtl-ew-heading--color-body\"\t\t\t\t\t>\n\t\tRollen- und Berechti\u00adgungs\u00adkonzept\t<\/h3>\n\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"e36883f\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"e36883f\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 32px\"\t\t\t\n>\n\t\t\t\t\t\n\t\n\t\n\t\t\t\t\t\t\n\t\n\t\t\t\t\n\t\t\n\t\n\t\t\t<span class=\"jtl-ew-icon jtl-ew-icon--align-center jtl-ew-icon--circle jtl-ew-icon--color-orange\"\n\t\t\tstyle=\"--jtl-ew-icon-size: 56px\"\n\t\t>\t\t\t\t<span class=\"jtl-ew-icon__glyph\"><i class=\"fas fa-home\"><\/i><\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-event-card-title jtl-ew-heading--align-center jtl-ew-heading--color-body\"\t\t\t\t\t>\n\t\tOptionaler Eigenbetrieb\t<\/h3>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--shell jtl-ew-section--spacious-top jtl-ew-section--spacious-bottom jtl-ew-section--mobile-spacious-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"36c9cfd\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"36c9cfd\"\n\tstyle=\"row-gap: 0px; --jtl-ew-section-narrow-gutter: 16px\"\n\tid=\"setup\"\t\n>\n\t\n\t\n\t\n\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-center jtl-ew-columns--collapse-lg jtl-ew-columns--gap-mobile \"\n\tdata-id=\"ebb2029\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"ebb2029\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 144px; --jtl-ew-columns-gap-mobile: 40px\"\n\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"bc807b1\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"bc807b1\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 24px\"\t\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column jtl-ew-column--flush \"\n\tdata-id=\"6f99b21\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"6f99b21\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<p\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-overline jtl-ew-heading--align-left jtl-ew-heading--color-tech-blue\"\t\t\t\t\t>\n\t\tBillbee f\u00fcr den Service anbinden\t<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2-compact jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tAPI-Zugang vorbereiten und die Verbindung pr\u00fcfen.\t<\/h2>\n\t\t\n<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\n\t\t\t\t\t\t\t\t<p class=\"jtl-ew-paragraph jtl-ew-paragraph--size-body jtl-ew-paragraph--align-left jtl-ew-paragraph--color-dark-blue\">F\u00fcr die Verbindung ben\u00f6tigst du einen Billbee-API-Zugang sowie den Benutzernamen des Hauptaccounts und das separate API-Passwort. W\u00e4hle im Addon Manager eine neue Billbee-Verbindung aus und teste den Zugang. Anschlie\u00dfend konfigurierst du die Vorschau und bei Bedarf die \u00dcbernahme von Auftragsdaten in eigene Felder.<\/p>\t\t\n\n\n\n<div class=\"e-con e-atomic-element  jtl-ew-columns jtl-ew-columns--align-stretch jtl-ew-columns--collapse-md jtl-ew-columns--ratio-auto jtl-ew-columns--gap-mobile jtl-ew-columns--offset-top \"\n\tdata-id=\"111a1df\"\n\tdata-element_type=\"jtl-columns\"\n\tdata-e-type=\"jtl-columns\"\n\tdata-interaction-id=\"111a1df\"\n\tstyle=\"--jtl-ew-columns-count: 2; --jtl-ew-columns-gap: 27px; --jtl-ew-columns-gap-mobile: 20px; --jtl-ew-columns-offset-top: 32px\"\n\t\t\n>\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"c09dcd6\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"c09dcd6\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\n\n\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--primary jtl-ew-button--size-compact-48-bold no-icon\" href=\"\/de\/customer-service\/testen\"  target='_self' rel='noopener noreferrer' >\n\t\t\tJetzt kostenlos testen\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"cd8ca9b\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"cd8ca9b\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\n\n\n<div class=\"jtl-ew-button-wrap jtl-ew-button-wrap--align-left\">\n\t\t\t<a class=\"jtl-ew-button jtl-ew-button--secondary jtl-ew-button--size-compact-48-bold no-icon\" href=\"https:\/\/docs.greyhound-software.com\/tools\/addons\/billbee-connect\"  target='_blank' rel='noopener noreferrer' >\n\t\t\tIntegration einrichten\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"24c0ee0\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"24c0ee0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n>\n\t\t\t\t\t\n\t\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\n\t\t\n\t<div class=\"jtl-ew-image jtl-ew-image--radius-sm jtl-ew-image--align-left jtl-ew-image--valign-top  jtl-ew-image--fit-contain jtl-ew-image--320-219\">\n\t\t<img class=\"jtl-ew-image__img\"\n\t\t\t\t\t\t\t\t\t\t\t\tid=\"408815\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2.png\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth=\"1200\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight=\"1200\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2.png 1200w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2-300x300.png 300w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2-1024x1024.png 1024w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2-150x150.png 150w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2-768x768.png 768w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2-636x636.png 636w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2-828x828.png 828w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2-1052x1052.png 1052w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2-250x250.png 250w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2-500x500.png 500w, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2026\/09\/jtl-customer-service-integration-billbee-connect-v2-1000x1000.png 1000w\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talt=\"Verbindung zwischen Customer Service und Billbee\"\n\t\t\t\t\t\t\t\t\t\/>\n\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n\n\n\n<section class=\"e-con e-atomic-element  jtl-ew-section jtl-ew-section--shell jtl-ew-section--medium-top jtl-ew-section--medium-bottom jtl-ew-section--mobile-compact-top jtl-ew-section--mobile-compact-bottom jtl-ew-surface--sand \"\n\tdata-id=\"5275013\"\n\tdata-element_type=\"jtl-section\"\n\tdata-e-type=\"jtl-section\"\n\tdata-interaction-id=\"5275013\"\n\tstyle=\"row-gap: 36px; --jtl-ew-section-narrow-gutter: 16px\"\n\tid=\"faq\"\t\n>\n\t\n\t\n\t\n\t\n<div class=\"e-con e-atomic-element  jtl-ew-column \"\n\tdata-id=\"da0f82e\"\n\tdata-element_type=\"jtl-column\"\n\tdata-e-type=\"jtl-column\"\n\tdata-interaction-id=\"da0f82e\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"--jtl-ew-column-gap: 34px\"\t\t\t\n>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h2\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-h2-guide-tight jtl-ew-heading--align-left jtl-ew-heading--color-dark-blue\"\t\t\t\t\t>\n\t\tFAQ\t<\/h2>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<h3\n\t\tclass=\"jtl-ew-heading jtl-ew-heading--size-event-card-title jtl-ew-heading--align-left jtl-ew-heading--color-body\"\t\t\t\t\t>\n\t\t<strong>H\u00e4ufige Fragen zur Billbee-Anbindung<\/strong>\t<\/h3>\n\t\t\n<\/div>\n\n\t\n\t\n\t\n\t\n\n\t\n\n\t\n\n<div class=\"e-con e-atomic-element  jtl-ew-accordion jtl-ew-accordion--answer-body jtl-ew-accordion--single jtl-ew-accordion--title-dark-blue jtl-ew-accordion--accent-tech-blue jtl-ew-accordion--open-title-dark-blue jtl-ew-accordion--toggle-minus \"\n\tdata-id=\"2a498ff\"\n\tdata-element_type=\"jtl-accordion\"\n\tdata-e-type=\"jtl-accordion\"\n\tdata-interaction-id=\"2a498ff\"\n\t\tstyle=\"counter-reset: jtl-ew-accordion 0; --jtl-ew-accordion-row-padding: 24px; --jtl-ew-accordion-rule-width: 1px; --jtl-ew-accordion-open-gap: 24px; --jtl-ew-accordion-summary-gap: 24px; --jtl-ew-accordion-icon-width: 20px; --jtl-ew-accordion-icon-width-mobile: 20px\"\n\t\n>\n\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Welche Informationen aus Billbee sehe ich an einer Anfrage?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Die Anbindung stellt Kunden- und Auftragsdaten sowie Zahlungs-, Artikel- und Versandinformationen bereit. Die Artikel\u00fcbersicht zeigt unter anderem Bestellzeitpunkt, Mengen und Varianten. Auch Kommentare zum Auftrag und zur Auftragsbearbeitung helfen deinem Team, die Anfrage einzuordnen.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Wie finde ich die passende Bestellung zu einer Nachricht oder einem Anruf?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Eingehende Nachrichten werden automatisch dem passenden Auftrag zugeordnet. Bei telefonischen R\u00fcckfragen kannst du die integrierte Suche verwenden, um den zugeh\u00f6rigen Auftrag aufzurufen. Die Billbee-Daten erscheinen in der Seitenleiste von Customer Service powered by GREYHOUND.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Kann ich bestellte Varianten und Mengen nachvollziehen?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Ja. In der Artikel\u00fcbersicht l\u00e4sst sich erkennen, wann ein Kunde welchen Artikel bestellt hat, in welcher Menge und in welcher Variante. Das hilft beispielsweise, wenn ein Kunde einen Artikel genauer benennen oder eine Position f\u00fcr eine R\u00fccksendung zuordnen m\u00f6chte.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">L\u00e4sst sich die Vorschau der Billbee-Daten anpassen?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Ja. Du bestimmst, welche und wie viele Kunden-, Artikel- oder Versandangaben die Vorschauzeile in der E-Mail-Feldansicht zeigt. Bei der Einrichtung kannst du au\u00dferdem festlegen, ob und welche Auftragsdaten in benutzerdefinierte Felder \u00fcbernommen werden sollen.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Wie helfen Textbausteine bei wiederkehrenden Fragen?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Gemeinsame Textbausteine geben deinem Team vorbereitete Formulierungen an die Hand. Sie lassen sich mit aktuellen Auftragsdaten aus Billbee erg\u00e4nzen, sodass sich die Antwort auf die konkrete Bestellung bezieht. Pr\u00fcfe den Text vor dem Versand im Zusammenhang mit dem Anliegen.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Kann ich neben Billbee weitere Systeme anbinden?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Ja. Billbee Connect l\u00e4sst sich parallel zu Anbindungen anderer Drittsysteme einsetzen. Welche zus\u00e4tzlichen Verbindungen du ben\u00f6tigst, h\u00e4ngt von den Systemen ab, mit denen dein Team arbeitet. Die jeweilige Anbindung wird separat eingerichtet.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Was brauche ich f\u00fcr die Billbee-Anbindung?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\"><ul>\n \t<li>Core-Lizenz f\u00fcr Customer Service powered by GREYHOUND<\/li>\n \t<li>Billbee API (kostenpflichtig)<\/li>\n<\/ul><\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Wie richte ich die Billbee-Anbindung ein?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Lege im Addon Manager eine neue Verbindung an und w\u00e4hle Billbee aus. Trage den Benutzernamen des Hauptaccounts und das API-Passwort ein und pr\u00fcfe die Eingaben mit \u201eVerbindung testen\u201c. Danach kannst du Vorschauzeile und benutzerdefinierte Felder konfigurieren. Die vollst\u00e4ndige Anleitung findest du unter <a href=\"https:\/\/docs.greyhound-software.com\/tools\/addons\/billbee-connect\"  target='_blank' rel='noopener noreferrer' rel=\"noopener\">https:\/\/docs.greyhound-software.com\/tools\/addons\/billbee-connect<\/a>.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Wo finde ich die aktuellen Preise f\u00fcr Customer Service powered by GREYHOUND und die Billbee Anbindung?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Die aktuelle Preis\u00fcbersicht f\u00fcr Customer Service findest du unter <a href=\"\/de\/customer-service\/preise\"  target='_blank' rel='noopener noreferrer' rel=\"noopener\">\/de\/customer-service\/preise<\/a>.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Welches Passwort wird f\u00fcr die Verbindung verwendet?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">F\u00fcr die Anbindung wird ein eigenes Billbee-API-Passwort verwendet. Es unterscheidet sich vom normalen Passwort zur Anmeldung bei Billbee. Verwende dazu den Benutzernamen des Billbee-Hauptaccounts; die Anleitung beschreibt, wo du den API-Zugang freischaltest und das API-Passwort festlegst.<\/div>\n\t<\/details>\n\t\t\t\t\t\n<details class=\"jtl-ew-accordion__item\">\n\t<summary class=\"jtl-ew-accordion__summary\">\n\t\t<span class=\"jtl-ew-accordion__number\" aria-hidden=\"true\"><\/span>\n\t\t<span class=\"jtl-ew-accordion__title\">Brauche ich ERP von JTL, um Customer Service powered by GREYHOUND zu nutzen?<\/span>\n\t\t\t\t\t\t<span class=\"jtl-ew-accordion__icon\" aria-hidden=\"true\"><\/span>\n\t<\/summary>\n\n\t\t\n\t\t\t\t\t<div class=\"jtl-ew-accordion__body\">Nein. Du kannst Billbee weiter f\u00fcr deine Auftragsverwaltung nutzen und es mit Customer Service powered by GREYHOUND verbinden. Ein Wechsel zu ERP von JTL ist daf\u00fcr nicht erforderlich.<\/div>\n\t<\/details>\n\t\t\n<\/div>\n\n\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Welche Informationen aus Billbee sehe ich an einer Anfrage?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Die Anbindung stellt Kunden- und Auftragsdaten sowie Zahlungs-, Artikel- und Versandinformationen bereit. Die Artikel\u00fcbersicht zeigt unter anderem Bestellzeitpunkt, Mengen und Varianten. Auch Kommentare zum Auftrag und zur Auftragsbearbeitung helfen deinem Team, die Anfrage einzuordnen.\"}},{\"@type\":\"Question\",\"name\":\"Wie finde ich die passende Bestellung zu einer Nachricht oder einem Anruf?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Eingehende Nachrichten werden automatisch dem passenden Auftrag zugeordnet. Bei telefonischen R\u00fcckfragen kannst du die integrierte Suche verwenden, um den zugeh\u00f6rigen Auftrag aufzurufen. Die Billbee-Daten erscheinen in der Seitenleiste von Customer Service powered by GREYHOUND.\"}},{\"@type\":\"Question\",\"name\":\"Kann ich bestellte Varianten und Mengen nachvollziehen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja. In der Artikel\u00fcbersicht l\u00e4sst sich erkennen, wann ein Kunde welchen Artikel bestellt hat, in welcher Menge und in welcher Variante. Das hilft beispielsweise, wenn ein Kunde einen Artikel genauer benennen oder eine Position f\u00fcr eine R\u00fccksendung zuordnen m\u00f6chte.\"}},{\"@type\":\"Question\",\"name\":\"L\u00e4sst sich die Vorschau der Billbee-Daten anpassen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja. Du bestimmst, welche und wie viele Kunden-, Artikel- oder Versandangaben die Vorschauzeile in der E-Mail-Feldansicht zeigt. Bei der Einrichtung kannst du au\u00dferdem festlegen, ob und welche Auftragsdaten in benutzerdefinierte Felder \u00fcbernommen werden sollen.\"}},{\"@type\":\"Question\",\"name\":\"Wie helfen Textbausteine bei wiederkehrenden Fragen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Gemeinsame Textbausteine geben deinem Team vorbereitete Formulierungen an die Hand. Sie lassen sich mit aktuellen Auftragsdaten aus Billbee erg\u00e4nzen, sodass sich die Antwort auf die konkrete Bestellung bezieht. Pr\u00fcfe den Text vor dem Versand im Zusammenhang mit dem Anliegen.\"}},{\"@type\":\"Question\",\"name\":\"Kann ich neben Billbee weitere Systeme anbinden?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja. Billbee Connect l\u00e4sst sich parallel zu Anbindungen anderer Drittsysteme einsetzen. Welche zus\u00e4tzlichen Verbindungen du ben\u00f6tigst, h\u00e4ngt von den Systemen ab, mit denen dein Team arbeitet. Die jeweilige Anbindung wird separat eingerichtet.\"}},{\"@type\":\"Question\",\"name\":\"Was brauche ich f\u00fcr die Billbee-Anbindung?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Core-Lizenz f\u00fcr Customer Service powered by GREYHOUND\\n \\tBillbee API (kostenpflichtig)\"}},{\"@type\":\"Question\",\"name\":\"Wie richte ich die Billbee-Anbindung ein?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Lege im Addon Manager eine neue Verbindung an und w\u00e4hle Billbee aus. Trage den Benutzernamen des Hauptaccounts und das API-Passwort ein und pr\u00fcfe die Eingaben mit \u201eVerbindung testen\u201c. Danach kannst du Vorschauzeile und benutzerdefinierte Felder konfigurieren. Die vollst\u00e4ndige Anleitung findest du unter https:\/\/docs.greyhound-software.com\/tools\/addons\/billbee-connect.\"}},{\"@type\":\"Question\",\"name\":\"Wo finde ich die aktuellen Preise f\u00fcr Customer Service powered by GREYHOUND und die Billbee Anbindung?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Die aktuelle Preis\u00fcbersicht f\u00fcr Customer Service findest du unter \/de\/customer-service\/preise.\"}},{\"@type\":\"Question\",\"name\":\"Welches Passwort wird f\u00fcr die Verbindung verwendet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"F\u00fcr die Anbindung wird ein eigenes Billbee-API-Passwort verwendet. Es unterscheidet sich vom normalen Passwort zur Anmeldung bei Billbee. Verwende dazu den Benutzernamen des Billbee-Hauptaccounts; die Anleitung beschreibt, wo du den API-Zugang freischaltest und das API-Passwort festlegst.\"}},{\"@type\":\"Question\",\"name\":\"Brauche ich ERP von JTL, um Customer Service powered by GREYHOUND zu nutzen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nein. Du kannst Billbee weiter f\u00fcr deine Auftragsverwaltung nutzen und es mit Customer Service powered by GREYHOUND verbinden. Ein Wechsel zu ERP von JTL ist daf\u00fcr nicht erforderlich.\"}}]}<\/script>\n\n<\/section>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"Customer Service KI Integrationen Betrieb Cloud Eigenbetrieb Preise Ressourcen Hilfe Webinare Download Kontakt Jetzt testen Login KI Integrationen Betrieb Cloud Eigenbetrieb Preise Ressourcen Hilfe Webinare Download Kontakt Jetzt testen Login CUSTOMER SERVICE \u00d7 BILLBEE Billbee-Bestellungen verstehen. Kundenfragen gezielt beantworten. Welche Variante wurde bestellt, ist die Zahlung eingegangen und wo bleibt das Paket? 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